Cisco Webex Experience Management (discontinued) vs. Pointel Survey360
Cisco Webex Experience Management (discontinued) vs. Pointel Survey360
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Pointel Survey360 | N/A | Pointel Survey360 enables users to create and conduct surveys to obtain customer feedback and capture customer experience data. This supports the acquisition of truthful, in-depth information on customer expectations and contact center operations that can be analyzed quickly and leveraged to gain and retain customers. Captures customer data along with feedback. It captures customer response via speech or DTMF and passes data to SFDC/Oracle Service Cloud. Creates,… | N/A |
Cisco Webex Experience Management (discontinued) | Pointel Survey360 | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Pointel Survey360 | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Cisco Webex Experience Management (discontinued) | Pointel Survey360 | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Pointel Survey360 | |
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Likelihood to Recommend | 9.0 (13 ratings) | - (0 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
Cisco Webex Experience Management (discontinued) | Pointel Survey360 | |
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Likelihood to Recommend | Discontinued Products | Pointel No answers on this topic |
Pros | Discontinued Products | Pointel No answers on this topic |
Cons | Discontinued Products | Pointel No answers on this topic |
Likelihood to Renew | Discontinued Products | Pointel No answers on this topic |
Usability | Discontinued Products | Pointel No answers on this topic |
Support Rating | Discontinued Products | Pointel No answers on this topic |
Alternatives Considered | Discontinued Products | Pointel No answers on this topic |
Return on Investment | Discontinued Products | Pointel No answers on this topic |
ScreenShots |