Cisco Webex Social (Discontinued) vs. HCL Notes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
HCL Notes
Score 6.4 out of 10
N/A
Notes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
Pricing
Cisco Webex Social (Discontinued)HCL Notes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)HCL Notes
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)HCL Notes
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)HCL Notes
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
HCL Notes
9.2
10 Ratings
13% above category average
Chat10.01 Ratings6.010 Ratings
Integrates with Outlook10.01 Ratings10.05 Ratings
Notifications00 Ratings9.010 Ratings
Discussions00 Ratings9.57 Ratings
Surveys00 Ratings9.14 Ratings
Internal knowledgebase00 Ratings10.06 Ratings
Integrates with GoToMeeting00 Ratings10.03 Ratings
Integrates with Gmail and Google Hangouts00 Ratings10.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
3% above category average
HCL Notes
7.6
9 Ratings
6% below category average
Document collaboration10.01 Ratings8.08 Ratings
Access control10.01 Ratings6.08 Ratings
Advanced security features5.01 Ratings8.08 Ratings
Versioning00 Ratings9.04 Ratings
Video files00 Ratings6.05 Ratings
Audio files00 Ratings6.05 Ratings
Integrates with Google Drive00 Ratings10.02 Ratings
Device sync00 Ratings8.05 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
HCL Notes
6.9
10 Ratings
13% below category average
Task Management00 Ratings7.09 Ratings
Gantt Charts00 Ratings6.03 Ratings
Scheduling00 Ratings8.09 Ratings
Workflow Automation00 Ratings5.06 Ratings
Mobile Access00 Ratings8.010 Ratings
Search00 Ratings6.09 Ratings
Visual planning tools00 Ratings8.03 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)HCL Notes
Small Businesses
Avaza
Avaza
Score 9.6 out of 10
Avaza
Avaza
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Webex Social (Discontinued)HCL Notes
Likelihood to Recommend
10.0
(1 ratings)
7.0
(16 ratings)
Likelihood to Renew
-
(0 ratings)
1.7
(5 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Cisco Webex Social (Discontinued)HCL Notes
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
HCL Technologies
I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
Read full review
Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review
HCL Technologies
  • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
  • It has a really good enterprise-grade framework for development custom database applications
  • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
  • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
Read full review
Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review
HCL Technologies
  • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
  • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
  • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
  • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
  • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
  • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
Read full review
Likelihood to Renew
Cisco
No answers on this topic
HCL Technologies
I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
Read full review
Usability
Cisco
No answers on this topic
HCL Technologies
Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
Read full review
Support Rating
Cisco
No answers on this topic
HCL Technologies
I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
Read full review
Implementation Rating
Cisco
No answers on this topic
HCL Technologies
Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
Read full review
Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Read full review
HCL Technologies
Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
Read full review
Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Read full review
HCL Technologies
  • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
  • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
Read full review
ScreenShots