Convenient Platform For Global Organizational Management
Mogana Tashiani | TrustRadius Reviewer
October 01, 2019

Convenient Platform For Global Organizational Management

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with HCL Notes (formerly from IBM)

HCL Notes (or formerly known as IBM Notes) is used by my company in all its regional offices worldwide. HCL Notes in my company serves many functions such as emails, sending meeting invite, booking meeting rooms, accessing to my company intranet, template sharing, leave management, notebook entry, creating to do list, raising IT issues to global IT team, and even booking guest room for business travel in other countries. As the result IBM Notes standardized my company processes across all regions. In short, it enables fast and easy global communication within the company.
  • HCL Notes can be integrated with other software platforms such as Sametime chat, Concur (expense management platform), and Productivity Management System (platform for consultants/analyst to access to assigned projects). For example, once the status of my claim expenses is changes by the finance team, I'll receive automatic notification from Concur to IBM Notes.
  • Calendar Management - Once I accepted the meeting invite, it will automatically block my calendar and all I need to do to see all my meetings of the day/week is to simply check my calendar in the HCL Notes. Moreover, I can book any meeting rooms in my company and the booking will be made visible to all other employees so that they can see the availability of the room when planning a meeting.
  • Secured Platform- All email from the external party will be hold by the delivery system of the IBM Notes. User can either allow or block the email or site easily.
  • Global Meeting - Regional or cross-regional global meeting can be easily participated remotely. With HCL Notes installed in my laptop/notebook, I can conveniently join company meeting from my working desk or even when travelling.
  • HCL Notes needs to largely improve the quality online web/internet browsing as HCL Notes takes considerably long time to connect and load of the web content.
  • The links shared in HCL Notes emails won't be connected often and the web content won't be visible sometimes. I need to copy and paste the link in Google Chrome to view the web content.
  • Sometimes, HCL Notes will get jammed and need to restart all over.
  • Positive impact on ROI as HCL Notes streamlined the internal process decisions and operations that otherwise would have taken long time to approve.
  • Enables consultancy project planning and execution with global to be fast and easy, doesn't need to have frequent phone calls.
  • No need to have multiple software systems as HCL Notes is very versatile.
Highly efficient in internal company operations management. Although HCL has poor web browsing capability I can still use other web browser easily.

Do you think HCL Notes (formerly from IBM) delivers good value for the price?

Yes

Are you happy with HCL Notes (formerly from IBM)'s feature set?

Yes

Did HCL Notes (formerly from IBM) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of HCL Notes (formerly from IBM) go as expected?

Yes

Would you buy HCL Notes (formerly from IBM) again?

Yes

I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.

HCL Notes (formerly from IBM) Feature Ratings

Task Management
10
Gantt Charts
10
Scheduling
10
Mobile Access
10
Search
2
Visual planning tools
10
Chat
10
Notifications
10
Discussions
10
Surveys
10
Internal knowledgebase
10
Integrates with GoToMeeting
10
Integrates with Gmail and Google Hangouts
10
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
10
Device sync
10