Cisco Webex Social (Discontinued) vs. Help Lightning

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.

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I think that there are different scenarios where the platform can be used, an example is the realization of remote consultancies, individually or in the group. In this sense, I must highlight that it is great whenever you need to work with other people while sharing information, videos, or specific content.

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• Easy to use.
• No special setup.
• Doesn't require any special hardware.

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• Sharing graphics, images and other resources.
• Connect remotely with different experts.
• Favors team work, even remotely.

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• Recording feature cannot record phone sound just computer sound.
• Recording feature does not generate a file with "known" extension, it needs specific player.

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• It needs a strong network or signal connection.
• Nothing else.

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It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.

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I think it is very important to make it clear that most of these tools compliment and complement each other rather than oppose or surpass each other. In this sense, it is important to know when to apply one or the other, in addition to taking the time to get to know them thoroughly and master their functionalities. However, the different tools that Help Lightning contain put it above most platforms used for remote conferencing.

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• It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
• Great user experience.
• Users like it.

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Independently Invited by TrustRadius

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• Makes work team better, even remotely.
• Allows to share important information and get constantly retro alimentations.
• Helps us to respect the Covid-19 prevention measures, while continue working.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info