7 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Troop Messenger

[Troop Messenger is the] best internal messaging application for businesses of all kinds. Collaboration goes super fast and quick with Troop Messenger. Be it instant messaging, audio-video calling, sharing screen contents, or video conferencing. Team members can seamlessly get along with each other for exchanging productive work conversations.
Ramya jamanjyothi | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Troop Messenger
10.0
Chat
Cisco Webex Social (Discontinued)
10.0
Troop Messenger
10.0
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Troop Messenger
Notifications
Cisco Webex Social (Discontinued)
Troop Messenger
9.9
Discussions
Cisco Webex Social (Discontinued)
Troop Messenger
10.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
Troop Messenger
10.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Troop Messenger
10.0
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Troop Messenger
Access control
Cisco Webex Social (Discontinued)
10.0
Troop Messenger
10.0
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Troop Messenger
9.9
Video files
Cisco Webex Social (Discontinued)
Troop Messenger
10.0
Audio files
Cisco Webex Social (Discontinued)
Troop Messenger
9.9

Project Management

Cisco Webex Social (Discontinued)
Troop Messenger
10.0
Mobile Access
Cisco Webex Social (Discontinued)
Troop Messenger
10.0
Search
Cisco Webex Social (Discontinued)
Troop Messenger
10.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Jointly code helps two or more developers work on the same code. They can share the same code editor for writing and editing.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Integrations that enable users to work on the apps within Troop Messenger.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
Vrushanjali Thippabathula | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Troop Messenger

Most of our teams are working remotely during this pandemic situation. Few of them are working from low-speed networks area where staying connected with the audio-video calling is the biggest challenge with other team collaboration tools. However, Troop Messenger works well on the low-speed and air-gapped networks too.
Ramya jamanjyothi | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Troop Messenger has made communication & collaboration easy.
Vrushanjali Thippabathula | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Troop Messenger
10.0

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