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21 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Troop Messenger

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21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Troop Messenger ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
9.7

Troop Messenger

97%
Troop Messenger ranks higher in 4/5 features

Chat

10.0
100%
1 Rating
10.0
100%
17 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
9.9
99%
17 Ratings

Discussions

N/A
0 Ratings
9.5
95%
17 Ratings

Internal knowledgebase

N/A
0 Ratings
9.4
94%
15 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
9.7

Troop Messenger

97%
Troop Messenger ranks higher in 3/5 features

Document collaboration

10.0
100%
1 Rating
N/A
0 Ratings

Access control

10.0
100%
1 Rating
9.7
97%
16 Ratings

Advanced security features

5.0
50%
1 Rating
9.7
97%
16 Ratings

Video files

N/A
0 Ratings
9.5
95%
17 Ratings

Audio files

N/A
0 Ratings
9.7
97%
17 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.8

Troop Messenger

98%
Troop Messenger ranks higher in 2/2 features

Mobile Access

N/A
0 Ratings
9.9
99%
17 Ratings

Search

N/A
0 Ratings
9.6
96%
17 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.7

Troop Messenger

97%
17 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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Tvisha Systems Pvt Ltd

Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Tvisha Systems Pvt Ltd

  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
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Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Tvisha Systems Pvt Ltd

  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Troop Messenger

    Starting Price

    Editions & Modules

    Troop Messenger editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Tvisha Systems Pvt Ltd

      The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Tvisha Systems Pvt Ltd

      • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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      Screenshots

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