Citrix Gateway vs. Ivanti Connect Secure

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.

Pulse SDP is well suited in an environment where the majority of employees are working remotely or have extensive business travel. In today's environment where cybersecurity is of the utmost importance for all organizations, Pulse SDP provides a solid level of security for those remote employees or those traveling.

• Very accessible to any app, and any devices using single URL.
• Very helpful to all the people using Citrix Gateway to do their job.
• Using Citrix Gateway agents are being productive and more successful in their roles as long as there's no issue or system down.

• Reliable links.
• Efficient connection timeouts.

• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

• The central management tool is not mature.
• The option to connect before logging in using Network Connect is EOL, and the alternative is not good enough currently (requires machine authentication).

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

At Adecco, first and foremost, we have Pulse SDP easy to use for our employees. This is a critical factor for us because employees are spending much less time calling into support than engaged in high payoff activities. However, when I have called in for support, Pulse SDP has been responsive and effective.

I have not used any products that are somewhat similar to what Citrix Gateway does. And I don't think my company does have another product like it. I have worked in 3 different lines of business for the past 3 years in the company but this is the only time I was required to use it.

The F5 product was more complicated to manage and requires more time to get used to. Juniper VPN is simpler. F5 BIG-IP Access Policy Manager may be better if you need other side solutions like load balancing and GSLB. So, it really depends on your requirements.

• we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
• profile issues from Cisco were no longer a problem with Citrix.
• the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.

• Potential to implement tight controls on third party risk.
• Reliable remote access.