Citrix is easy to navigate but is held back due to simple years-long issues
November 06, 2025
Citrix is easy to navigate but is held back due to simple years-long issues
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Citrix Gateway
Our company's people across multiple countries access applications such as Spectra and related apps (i.e. Aura, Workflow, PF) in order to set up suppliers, submit Purchase Orders (POs), submit expense claims, and further detailed work as required by our Finance team/People & Culture. Beyond our Finance team's daily use, the entire company accesses Citrix typically minimum on a monthly basis to submit their expense claims, though many of our people work with POs, so access Citrix much more than this. It is a part of our typical onboarding and new new laptop set up processes globally, since it is so widely used.
Pros
- Very clean landing page
- Easy connection to Okta
- One-size-fits-all accessibility for different app assignment needs
- Very clean and easy to understand settings page
- Quick Access favourites page
- Ability to link webpages as well as applications from the admin end for selected users
Cons
- Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
- Ability to customize from a user point of view - hiding apps, customizing visual, etc.
- Desktop version never remaining signed in (MacBook) - much easier to just access via web.
- After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
- Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
- Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
- Launch pad for Finance team applications.
- Wide-spread use allowing one app/launchpad for multiple uses across countries/departments. Parent company manages platform, so spreads beyond my company, as well.
- Use for many years and likely years to come.
- Seemingly quick ease of use for back-end, allowing quick fixes from our parent company IT team without overloading their task lists.
- Okta
The Okta dashboard is quite similar to Citrix Workspace, really. However, Citrix provides a much visually cleaner look, allows for common apps to be favourited (a function which is very clear), and I experience some dead links occasionally in Okta dashboard - though transparently, this may be a backend issue.
That being said, Okta apps do not have the same issue opening like Citrix does, nor as much initial setup with apps. Okta also provides notifications on updates, outages, etc.; though it gets a tad lost in the clutter regardless.
That being said, Okta apps do not have the same issue opening like Citrix does, nor as much initial setup with apps. Okta also provides notifications on updates, outages, etc.; though it gets a tad lost in the clutter regardless.
Do you think Citrix Gateway delivers good value for the price?
Not sure
Are you happy with Citrix Gateway's feature set?
Yes
Did Citrix Gateway live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Citrix Gateway go as expected?
I wasn't involved with the implementation phase
Would you buy Citrix Gateway again?
Yes
Comments
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