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Citrix Gateway

Citrix Gateway
Formerly NetScaler Gateway

Overview

What is Citrix Gateway?

Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

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Learn from top reviewers

Citrix Netscaler Gateway secures remote access to virtual desktops and applications

Rating: 10 out of 10
May 17, 2022
IncentivizedVetted ReviewVerified User
We use Citrix Netscaler Gateway as a platform for secure external access to virtualized applications in our work environment. Citrix Netscaler Gateway provide secure and balan...
Continue reading
SEGUNDO GONZALEZ GONZALEZ
Technician - Information Technology
CIO (Chief Information Officer)
CLINICA MOMPIA, SAU
Citrix Gateway4 years of experience

A Great Experience

Rating: 10 out of 10
May 3, 2022
Vetted ReviewVerified User
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and important tool to us. I highly recom...
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Verified user
Employee
Citrix Gateway2 years of experience

Honest Review

Rating: 9 out of 10
May 2, 2022
IncentivizedVetted ReviewVerified User
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server wherein we enhance our availability and ex...
Continue reading
Verified user
Employee
Citrix Gateway1 year of experience

Citrix Gateway Review

Rating: 10 out of 10
April 28, 2022
IncentivizedVetted ReviewVerified User
Citrix Gateway is being used in our company with open tools which are business-related. When the tools started to shut down, I just did troubleshooting.
Continue reading
Joemar Macalintal
Supervisor - Customer Service
Account Supervisor
IGT Solutions
Citrix Gateway5 years of experience

Can't complain, good product

Rating: 9 out of 10
May 30, 2020
IncentivizedVetted ReviewVerified User
I remember when Citrix Gateway was called NetScaler Unified Gateway. It's being used for remote desktop access, as we are now all working from home. We, for the most part, all...
Continue reading
Verified user
Technician
Citrix Gateway5 years of experience

Citrix Gateway is very useful but has some limitations.

Rating: 7 out of 10
May 19, 2020
IncentivizedVetted ReviewVerified User
Most of the organization is using Citrix Gateway. It is nice to be able to access things from your desktop, including folders from restricted drives, but the one problem I am ...
Continue reading
Verified user
Team Lead
Citrix Gateway2 years of experience

Citrix Gateway, protect your published applications

Rating: 9 out of 10
May 18, 2020
IncentivizedVetted ReviewVerified User
We use the Citrix Gateway as a way to publish applications and services on the Internet and also as gateway into our Citrix Environment for remote users. It's asp used as a pe...
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Verified user
Engineer
Citrix Gateway5 years of experience

Citrix Netscaler: lightweight VPN client

Rating: 7 out of 10
June 22, 2018
IncentivizedVetted ReviewVerified User
Currently, we use Citrix Netscaler Access Gateway as a VPN client and an extranet client. The entire company uses this software for these purposes. It allows users to work rem...
Continue reading
David Reese
Technician - Information Technology
ConnectCare Hospital Billing Claims Application Coordinator
Bon Secours Health System
Citrix Gateway2 years of experience

Citrix NetScaler Access Gateway End User Review

Rating: 8 out of 10
April 26, 2018
IncentivizedVetted ReviewVerified User
Citrix is used across our organization as a way to remotely access our platform. You can either remote into your corporate PC or securely launch our internal program to the ma...
Continue reading
Haley Lay
Consultant - Customer Service
Client Services Consultant
PerfectServe, Inc.
Citrix Gateway4 years of experience

Gets the job done!

Rating: 8 out of 10
February 2, 2018
IncentivizedVetted ReviewVerified User
I use it to access my client's environment. It is used across the client's organization for employees to access the environment remotely.
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Verified user
Vice-President
Citrix Gateway2 years of experience

Citrix Netscaler Access Gateway will secure it all for you just make sure YOU secure training before implementing it.

Rating: 9 out of 10
August 18, 2017
IncentivizedVetted ReviewVerified User
We use Citrix Netscaler Gateway to secure the border between the public internet and our internal application gateway. It is the front end of our "VPN" solution, per se, in th...
Continue reading
Jeffrey Rudacille
Manager - Information Technology
IT Manager
Edwards Construction Services Inc.
Citrix Gateway4 years of experience

Citrix is like having a bodygaurd for your data

Rating: 8 out of 10
September 6, 2016
IncentivizedVetted ReviewVerified User
The nature of our business and the services we provide often means we have to use Citrix to be able to remotely connect to our clients' computers to gather the necessary data ...
Continue reading
Verified user
Professional
Citrix Gateway3 years of experience

Citrix NetScaler, there is no doubt

Rating: 10 out of 10
August 31, 2016
IncentivizedVetted ReviewVerified User
We use Citrix NetScaler extensively through our company for deploying and securing our various Citrix environments. We use it to front end our XenApp environments to provide r...
Continue reading
Ben Tusa
Administrator - Information Technology
SR Systems Administrator
CSG International
Citrix Gateway3 years of experience
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Pricing

View all pricing

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://store.citrix.com/?s=citrix%20ga…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $995 per month
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Product Demos

New Citrix Gateway & LDAP features in 12.1.

YouTube
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Product Details

What is Citrix Gateway?

Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

Citrix Gateway Videos

Citrix NetScaler Unified Gateway Overview
In this video, the TrustRadius team goes over some of the best VPN providers out there - including Citrix Gateway - and how they stack up against each other.
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Citrix Gateway.

Citrix Gateway Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

Citrix Gateway starts at $995.

Reviewers rate Support Rating highest, with a score of 8.

The most common users of Citrix Gateway are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(61)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Citrix Netscaler Gateway has become an essential tool for organizations across various industries, serving as a secure platform for external access to virtualized applications. Users have found the software invaluable in addressing the business problem of security, providing an additional layer of protection against external threats. With the ability to serve as a VPN client and extranet client, Citrix Netscaler Gateway empowers remote work, enabling users to maintain productivity from anywhere. It is frequently used to facilitate remote desktop access, allowing individuals to work off their office desktops using any device, enhancing availability and user experience.

The software also plays a critical role in healthcare environments by providing secure and balanced access to main healthcare applications and virtualized machines. This ensures that sensitive patient data remains protected while healthcare professionals can securely access necessary resources remotely. Another significant use case is its deployment as a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway. Companies have implemented Citrix Netscaler Gateway company-wide, utilizing load balancing and fail-over features for redundancy and SSL/TLS protocols for enhanced security.

Moreover, users highly recommend the product due to its user-friendly interface and years of positive experience. It has proven instrumental in facilitating tasks such as hotel reservations and metric checking with open tools, adding convenience and usefulness to everyday business operations. While Citrix Netscaler Gateway offers reliable and secure connections for most programs and software, some users have encountered difficulties accessing certain applications on restricted drives. Although these challenges exist, the software's overall functionality and usability make it a valuable asset across organizations.

In addition to securing internal application gateways, Citrix Gateway is utilized by consultants who remotely connect to clients' computers, gather data, and create bespoke training materials. It also serves as a gateway portal for cloud-based training environments during on-site consultations. Furthermore, organizations rely on Citrix Netscaler Gateway to access client environments remotely and publish applications and services on the internet while maintaining network security by segregating traffic between internal networks and DMZ.

Overall, Citrix Netscaler Gateway has proven to be an indispensable tool for organizations seeking secure external access to virtualized applications. With its robust features, ease of use, and ability to enhance productivity, the software plays a crucial role in enabling remote work, strengthening security measures, and ensuring seamless access to essential resources.

Reliable and High-Performing: Reviewers have consistently praised Citrix Netscaler Gateway as a reliable and high-performing tool for load balancing applications and services. Many users have stated that it provides level 4 load balancing, which significantly improves the performance of their applications. This reliability and high-performance capability greatly enhances the user experience.

Enhanced Security Features: Several reviewers have highlighted the enhanced security features offered by Citrix Netscaler Gateway. Users appreciate the seamless use of 2-factor authentication, which helps to reduce the risk of external hacks and ensures heightened security within the VPN. Additionally, users have found it beneficial that Citrix Netscaler Gateway allows for differing levels of security, enabling specific access through the VPN based on active directory security policies. These robust security measures provide peace of mind for organizations.

Easy-to-Use and Set-Up: Many users have found Citrix NetScaler to be an easy-to-use and easy-to-set-up tool. They appreciate its user-friendly interface and intuitive design, making it accessible even for those with limited technical expertise. The ability to publish applications and act as a reverse proxy has been particularly valued by reviewers. Compatibility with popular browsers such as Google Chrome and Internet Explorer further adds to its ease-of-use.

Configuration Console: Difficult to Navigate Some users have found the configuration console of Citrix NetScaler to be unfriendly and difficult to navigate, making it challenging for them to set up and manage their system. Frequent Interruptions and Session Terminations Several reviewers have experienced frequent interruptions and session terminations while using Citrix NetScaler, requiring them to logout and login again. This disruption in workflow can be frustrating and time-consuming. Troubleshooting Complexity A number of users have mentioned that troubleshooting issues with Citrix NetScaler can be complicated, often requiring specific training or looking up steps, which can hinder the resolution process and lead to delays in resolving technical problems.

Reviews

(1-13 of 13)
Companies can't remove reviews or game the system. Here's why

Citrix Netscaler Gateway secures remote access to virtual desktops and applications

Rating: 10 out of 10
Incentivized
May 17, 2022
SG
SEGUNDO GONZALEZ GONZALEZ
CIO (Chief Information Officer)
CLINICA MOMPIA, SAU (Health, Wellness and Fitness, 201-500 employees)
Vetted Review
Verified User
Citrix Gateway
4 years of experience
Use Cases and Deployment Scope
We use Citrix Netscaler Gateway as a platform for secure external access to virtualized applications in our work environment. Citrix Netscaler Gateway provide secure and balanced access from outside our hospital to our users to the main healthcare applications and virtualized machines. It is one more layer of security in addition to the firewall.
Pros and Cons
  • Provides level 4 load balancing to deliver better performance for applications and services
  • WAF (application), proxy and VPN firewall support
  • Monitor the performance of applications even in real time to improve the UX
Likelihood to Recommend
The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.

A Great Experience

Rating: 10 out of 10
May 03, 2022
Verified User
Vetted Review
Verified User
Citrix Gateway
2 years of experience
Use Cases and Deployment Scope
We use Citrix as one of our main tools to book hotel reservations, check our metrics, and a lot more. It is a very convenient, useful, and important tool to us. I highly recommend this tool very usefully. I really like it and very user-friendly. I have been using it for many years now.
Pros and Cons
  • Booking tool.
  • Tool for checking our metrics.
  • Notepad
  • We open cisco using Citrix.
  • We can check our CSAT here too.
  • Browser tool.
Likelihood to Recommend
Citrix Gateway is also a great browser or alternate browser if you need a more search engine for your research and other important things to know. It is perfect for your browsing experience and I highly recommend Citrix to my colleagues and friends. For me, this tool is really useful and I believe to others too.

Honest Review

Rating: 9 out of 10
Incentivized
May 02, 2022
Verified User
Vetted Review
Verified User
Citrix Gateway
1 year of experience
Use Cases and Deployment Scope
Citrix Gateway is one of our main tool. It allows us to open applications that we mainly use for work purposes. It provides a server wherein we enhance our availability and experience. As a user, it is very helpful as it provides an interface wherein we see data and apps that we use for work.
Pros and Cons
  • Allows us to open Guest Connect which we use to check availability, meeting space and etc.,
  • Allows us to open sensitive information, links, attachments etc., that can't be open outside Citrix.
  • Gives us the benefit of using Citrix that enhance security and user experience.
Likelihood to Recommend
We were using Citrix as we taking calls before. We use citrix to open Guest Connect which we use for hotel reservation. There was a time wherein we're almost done with the reservation and just have to confirm if it's been created. However, for some reason the Citrix crashed and the guest was waiting on the line for 5 mins. We were unable to close the sale and gave a callback rather.

Citrix Gateway Review

Rating: 10 out of 10
Incentivized
April 28, 2022
JM
Joemar Macalintal
Account Supervisor
IGT Solutions (Consumer Services, 5001-10,000 employees)
Vetted Review
Verified User
Citrix Gateway
5 years of experience
Use Cases and Deployment Scope
Citrix Gateway is being used in our company with open tools which are business-related. When the tools started to shut down, I just did troubleshooting.
Pros and Cons
  • Open Google Chrome.
  • Open Notepad.
  • Open Internet Explorer.
Likelihood to Recommend
It is inappropriate to use if you have to watch videos.

Can't complain, good product

Rating: 9 out of 10
Incentivized
May 30, 2020
Verified User
Vetted Review
Verified User
Citrix Gateway
5 years of experience
Use Cases and Deployment Scope
I remember when Citrix Gateway was called NetScaler Unified Gateway. It's being used for remote desktop access, as we are now all working from home. We, for the most part, all left our desktop computers at the office, and because they have more power and storage and access to the network than many home devices, we use Citrix to work off them from any device.
Pros and Cons
  • Remote desktop - use your computer or phone to access your desktop
  • Chat
  • Communications
Likelihood to Recommend
Citrix Gateway is really well suited if you have no access to a network or to your desktop and need to get files or use a piece of specific software that you don't have multiple device licenses for and need to access. It's usually pretty reliable but does sometimes have some issues with connection.

Citrix Gateway is very useful but has some limitations.

Rating: 7 out of 10
Incentivized
May 19, 2020
Verified User
Vetted Review
Verified User
Citrix Gateway
2 years of experience
Use Cases and Deployment Scope
Most of the organization is using Citrix Gateway. It is nice to be able to access things from your desktop, including folders from restricted drives, but the one problem I am having is accessing programs/software from my desktop. I had IT look at it, and they could not correct the issue through Citrix. I would have to log in through different software. The software I could not access is BNA's Interactive Forms.
Pros and Cons
  • Access folders from restricted drives from outside the office
  • Access desktop, view desktop from outside the office
  • Save documents to virtually any folder that you access in the office, outside the office
Likelihood to Recommend
Citrix Gateway is great to access folders that are saved on restricted drives when you are outside of the office. Citrix Gateway cannot be used for Microsoft Teams, which is used daily while working virtually. Citrix cannot be used for BNA Interactive Forms.

Citrix Gateway, protect your published applications

Rating: 9 out of 10
Incentivized
May 18, 2020
Verified User
Vetted Review
Verified User
Citrix Gateway
5 years of experience
Use Cases and Deployment Scope
We use the Citrix Gateway as a way to publish applications and services on the Internet and also as gateway into our Citrix Environment for remote users. It's asp used as a perimeter divide between our internal networks and DMZ and it helps us in segregating traffic and maintain our network secure.
Pros and Cons
  • Application publishing.
  • Reverse Proxy.
Likelihood to Recommend
It's very good at providing reverse proxy functionality when you don't want to directly expose your infrastructure to the Internet and it also works brilliantly as a way to enable remote access to your Citrix environment.

Citrix Netscaler: lightweight VPN client

Rating: 7 out of 10
Incentivized
June 22, 2018
DR
David Reese
ConnectCare Hospital Billing Claims Application Coordinator
Bon Secours Health System (Hospital & Health Care, 10,001+ employees)
Vetted Review
Verified User
Citrix Gateway
2 years of experience
View profile
Use Cases and Deployment Scope
Currently, we use Citrix NetScaler Access Gateway as a VPN client and an extranet client. The entire company uses this software for these purposes. It allows users to work remotely in our organization, allowing for our users to be able to continue to work as normal as if in the office.
Pros and Cons
  • allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
  • it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
  • It can grant the ability to launch a single application or an entire VPN envelope
Likelihood to Recommend
It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].

Citrix NetScaler Access Gateway End User Review

Rating: 8 out of 10
Incentivized
April 26, 2018
HL
Haley Lay
Client Services Consultant
PerfectServe, Inc. (Hospital & Health Care, 201-500 employees)
Vetted Review
Verified User
Citrix Gateway
4 years of experience
View profile
Use Cases and Deployment Scope
Citrix is used across our organization as a way to remotely access our platform. You can either remote into your corporate PC or securely launch our internal program to the machine you're using. I use it daily and rarely have any issues with it. A major business problem that is addressed is security. We recently implemented an RSA secure ID to use when accessing Citrix to make it even more secure. Great tool.
Pros and Cons
  • Single URL remote access
  • Flexible multi-factor authentication
  • Positive end user experience
Likelihood to Recommend
Our organization has used Citrix for as long as I have been with them (5 years) and I have used it weekly, if not daily, for the past two years. We use it across our organization from some off-shore locations to those who are traveling across the nation. I am simply an end user who does not get swept up in the technical aspects of this product but I have had a good experience using it. I have never had a major problem with reliability; it's extremely useful and practical. Our platform and internal tools are unique to our business, being able to access those securely without deploying them fully to every laptop, remote machine, etc. is great.

Citrix Netscaler Access Gateway will secure it all for you just make sure YOU secure training before implementing it.

Rating: 9 out of 10
Incentivized
August 18, 2017
JR
Jeffrey Rudacille
IT Manager
Edwards Construction Services Inc. (Construction, 51-200 employees)
Vetted Review
Verified User
Citrix Gateway
4 years of experience
View profile
Use Cases and Deployment Scope
We use Citrix Netscaler Gateway to secure the border between the public internet and our internal application gateway. It is the front end of our "VPN" solution, per se, in that we rely on it to mitigate external threats while allowing the internal users access to their applications. It is used across the whole company and was a replacement for the previous Citrix Product called CSG/Citrix Secure Gateway.
Pros and Cons
  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix XenApp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Likelihood to Recommend
Netscaler Gateway is very well suited to protect Citrix-based infrastructures. There are hooks and built in connections between the two systems to make better use of it. It also does well in non Citrix scenarios just not as much compatibility. It is not appropriate for scenarios where there is not much in the way of technical expertise either on staff of readily available.

Citrix is like having a bodygaurd for your data

Rating: 8 out of 10
Incentivized
September 06, 2016
Verified User
Vetted Review
Verified User
Citrix Gateway
3 years of experience
Use Cases and Deployment Scope
The nature of our business and the services we provide often means we have to use Citrix to be able to remotely connect to our clients' computers to gather the necessary data we need to create bespoke training materials. However, we also use Citrix for consultancy work we carry out when on site and as a gateway portal to use cloud based training environments for our clients' when conducting our training courses. The intuitive and easily configurable nature of Citrix makes it a great choice to satisfy our business needs.
Pros and Cons
  • Citrix is a great tool for managing controlled and secure access to remote environments, such as cloud based training environments.
  • It is a worth ally for any organisation that needs to give secure access to data, such as the ability for authorised external consultants or project teams to safely and securely access a desktop computer remotely.
  • The different levels/ways of creating a secure access gateway to data often mean it can be configured to provide as much security as an organisation needs.
Likelihood to Recommend
Citric Netscaler Access Gateway is ideal for any business or organisation that wants to provide external contractors/businesses safe and secure access to its data, such as remote access to a desktop environment. It is also a good tool for creating secure portals to cloud based environments (such as online training environments/databases). It is not really suitable for using internally within a business where data control can easily be applied - but for companies that need to give external access to sensitive data it is a safe and secure choice.

Citrix NetScaler, there is no doubt

Rating: 10 out of 10
Incentivized
August 31, 2016
BT
Ben Tusa
SR Systems Administrator
CSG International (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Citrix Gateway
3 years of experience
View profile
Use Cases and Deployment Scope
We use Citrix NetScaler extensively through our company for deploying and securing our various Citrix environments. We use it to front end our XenApp environments to provide reliable and secure connections to our internal and external customers. We also use it to front our Global XenDesktop environment between several data centers. Using load balancing and fail-over features helps ensure a redundant environment and [that we are] using the latest SSL/TLS protocols to keep it secure.
Pros and Cons
  • Citrix NetScaler as you might expect integrates extremely well with other Citrix products. Each new version enhances that.
  • Again, Citrix NetScaler has many features that help ensure redundancy in the environment for itself and also downstream components.
  • Because Citrix NetScaler is a software platform updates are frequent and so are enhancements. Citrix is also good to respond to community requests.
Likelihood to Recommend
There is no doubt Citrix NetScaler is a must for any company that wants to deploy other Citrix products. The integration is compelling. The feature set also extends well beyond those use cases. I honestly can't think of a scenario where you would not want to use it. They even offer lower cost or free versions that work great for small environments.
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