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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Gateway

    Score8.1 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    Omnissa Identity Services

    Score7.9 out of 10
    N/AOmnissa Identity Services, replacing Workspace ONE Access or the former VMware Identity Manager, provides multi-factor authentication, conditional access and single sign-on to SaaS, web and native mobile apps.N/A
    Pricing
    Citrix GatewayOmnissa Identity Services
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix GatewayOmnissa Identity Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.—
    More Pricing Information
    Community Pulse
    Citrix GatewayOmnissa Identity Services
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Omnissa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Citrix GatewayOmnissa Identity Services
    Identity Management
    Comparison of Identity Management features of Citrix Gateway and Omnissa Identity Services
    Feature
    Citrix Gateway
    -
    Ratings
    Omnissa Identity Services
    8.0
    1 Ratings
    3% below category average
    ID-Management Access Control00 Ratings8.01 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.01 Ratings
    Multi-Factor Authentication00 Ratings9.01 Ratings
    Password Management00 Ratings8.01 Ratings
    ID Risk Management00 Ratings8.01 Ratings
    Best Alternatives
    Citrix GatewayOmnissa Identity Services
    Small Businesses
    No answers on this topic
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Ivanti Secure Unified Client
    Score4.6 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix GatewayOmnissa Identity Services
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.0
    (2 ratings)
    Usability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix GatewayOmnissa Identity Services
    Likelihood to Recommend
    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
    Read full review
    Omnissa
    Workspace ONE Access is a good fit for a variety of corporate scenarios, such as the need for businesses to provide secure access to their data and applications, the need to lower the costs associated with managing multiple user identities, and the need to boost employee productivity by streamlining access to corporate resources. It is less appropriate if you are not using all of its function and just use it for a particular function undermining its capabilities for example in our organization the use case is primarily restricted to giving staff members safe access to company information and applications which debunks its other features such as compliance and product support that it provides.
    Incentivized
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    Pros
    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
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    Omnissa
    • It provides an "SSO" type experience for access to applications and data. Users sign in to one "portal" and then have access to whatever university systems they need to do their job.
    • It greatly simplifies securing these types of access. Firewall rulesets can be made much simpler and easier to manage, as well.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
    Read full review
    Omnissa
    • Support for more Single Sign-On (SSO) protocols.
    • More comprehensive dashboards and reporting.
    • Greater integration with other VMware products.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
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    Omnissa
    No answers on this topic
    Support Rating
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
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    Omnissa
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
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    Omnissa
    We also examined several other options, particularly Lenovo Unified Workspace. The Lenovo product had some advantages over the VMWare product, particularly in the areas of customization of the look / feel and user experience. However, we have been a longtime VMWare customer, and we have VMWare VDI and other product implementations in place now that paired very well with the VMWare product.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
    Read full review
    Omnissa
    • Better control over organization data and its applications.
    • The software has frequently allowed us to save money on application security and mobile device management.
    • It offers a lot of features that may be adjusted to meet the requirements of our particular business demands, which has increased efficiency and security for our organization.
    Incentivized
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