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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Gateway

    Score8.1 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    SoftEther VPN

    Score10 out of 10
    N/AN/AN/A
    Pricing
    Citrix GatewaySoftEther VPN
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix GatewaySoftEther VPN
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.—
    More Pricing Information
    Community Pulse
    Citrix GatewaySoftEther VPN
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    SoftEther Project
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Citrix GatewaySoftEther VPN
    Virtual Private Network
    Comparison of Virtual Private Network features of Citrix Gateway and SoftEther VPN
    Feature
    Citrix Gateway
    -
    Ratings
    SoftEther VPN
    9.9
    1 Ratings
    11% above category average
    AES 256-bit Encryption00 Ratings10.01 Ratings
    Kill Switch00 Ratings10.01 Ratings
    Multi-Platform Support00 Ratings10.01 Ratings
    Split Tunneling00 Ratings10.01 Ratings
    IP Address Masking00 Ratings10.01 Ratings
    No-Logs Policy00 Ratings10.01 Ratings
    Multiple Server Locations00 Ratings10.01 Ratings
    Automatic Wi-Fi Protection00 Ratings10.01 Ratings
    Simultaneous Connections00 Ratings10.01 Ratings
    Customer Support Services00 Ratings9.01 Ratings
    Best Alternatives
    Citrix GatewaySoftEther VPN
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    Ivanti Secure Unified Client
    Score4.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix GatewaySoftEther VPN
    Likelihood to Recommend
    8.0
    (16 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix GatewaySoftEther VPN
    Likelihood to Recommend
    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
    Read full review
    SoftEther Project
    SoftEther VPN works easily, and extremely well through Azure, client-to-server, and in Layer 3 bridge mode between offices but it is not so easy to use from mobile devices, although we have had success, albeit with difficulty in the configuration.
    Incentivized
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    Pros
    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
    Read full review
    SoftEther Project
    • It just works—I have never had a single call from a client or end-user complaining that their VPN wasn't working.
    • It can be configured to be super easy for end-users to use—Nearly transparent to them, in fact.
    • It is very lightweight on devices and works extremely fast. So fast, in fact, that about the only issue I ever have with SoftEther VPN are related to users sometimes forgetting they are working remotely.
    Incentivized
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    Cons
    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
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    SoftEther Project
    • We have has some issues where their default port won't connect through an AT&T wireless AP, but creating an exception for it on the AP or changing the port always gets it working.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
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    SoftEther Project
    No answers on this topic
    Support Rating
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
    Read full review
    SoftEther Project
    I had experienced several reliability issues soon after Pertino VPN-as-a-Service was acquired by Cradlepoint where the service would go down for a supposed update but would be down for long periods. And that was just one of several issues that caused me grief. I started looking around for a suitable replacement and came across SoftEther VPN, a project by the University of Tsukuba, Japan, quite by accident. I fell in love with its ease of implementation, low device cost, ease of Admin control, and ease of use for end-users, in addition to its near-zero downtime reliability, and the fact that I have total control over its operation and maintenance.
    Incentivized
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    Return on Investment
    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
    Read full review
    SoftEther Project
    • I went from a Pertino/Cradlepoint VPN-as-a-Service requiring no hardware to a SoftEther VPN Client/Server configuration and that required the purchase of a tiny server to run SEVPN. It could have been a Linux box or Windows and I chose Windows, so there was a minimal cost for the Windows 10 device but it eliminated the monthly service cost and has historically been far more reliable.
    • We went from about $12/user/month on Cradlepoint perimeter81 to $0/user/month after about a $500 investment in hardware, so just one of my clients has been saving $300/month after the initial $500 for the "Server" device.
    Incentivized
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