Citywide Maintenance vs. MaintainX

Citywide Maintenance

MaintainX

22 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Citywide Maintenance	N/A	Enterprise companies (1,001+ employees)	Citywide Maintenance is a Computerized Maintenance Management System (CMMS) with built-in service request, work order, and preventative maintenance applications. It is specifically designed to empower municipal departments to prioritize, schedule, and track maintenance projects. Whether in the office or out in the field, users can access and manage service requests and work orders, streamlining day-to-day maintenance operations. Built from the ground up to meet the…	N/A
MaintainX	Score9.6 out of 10	N/A	MaintainX helps users track reactive maintenance, preventive maintenance, and control the daily operations of businesses such as safety inspections, quality inspections, and operating checklists with a digital audit trail.	$25 per month per user

Pricing

Citywide Maintenance

MaintainX

No answers on this topic

Essential: $25
per month per user
Premium: $75
per month per user
Enterprise: Custom Pricing

Pricing Offerings
Citywide Maintenance	MaintainX
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

No setup fee

Optional

—

Discount available for annual commitment.

Community Pulse
Key User Insights
	Citywide Maintenance	MaintainX
Considered Both Products	PSD Citywide No answer on this topic	MaintainX No answer on this topic
	Would buy again
	No answers on this topic	100% Would buy again 14 Answers
	Delivers good value for the price
	No answers on this topic	100% Delivers good value for the price 14 Answers
	Happy with the feature set
	No answers on this topic	100% Happy with the feature set 14 Answers
	Lived up to sales and marketing promises
	No answers on this topic	100% Lived up to sales and marketing promises 14 Answers
	Implementation went as expected
No answers on this topic	93% Implementation went as expected 13 Answers

User Ratings
	Citywide Maintenance	MaintainX
Likelihood to Recommend	- (0 ratings)	10.0 (14 ratings)
Usability	- (0 ratings)	9.1 (10 ratings)

User Testimonials
	Citywide Maintenance	MaintainX
Likelihood to Recommend	PSD Citywide No answers on this topic	MaintainX MaintainX would work best for any organization that has work orders with multiple steps to complete (especially for repeated work orders) and multiple employees to manage. It would also be especially good for businesses where the work schedule is variable or if the same steps need to be completed regularly Incentivized Verified User Read full review
Pros	PSD Citywide No answers on this topic	MaintainX Captures and retains vital information on work carried out on our equipment. provides suite of reporting tools to satisfy multitude of legislative and H+S requirements. allows us to input photographs and even videos on tasks completed. Provides functionality to create and follow specific procedures. Paul Toms Managing Director Read full review
Cons	PSD Citywide No answers on this topic	MaintainX Missing some functions, but the team is always on top of innovation so if I don't see it today, it may be there tomorrow. Wish there was a simpler way for operators to complete inspections rather than having to create work requests. Pricing is confusing and the way that they have their billing set up is strange. Incentivized Derrick Tuft Maintenance Manager Read full review
Usability	PSD Citywide No answers on this topic	MaintainX From the initial trial period to now using the system in full, the system was easy to navigate from the very start. The teaching videos within the system are excellent and really help with how to use the system effectively Paul Toms Managing Director Read full review
Alternatives Considered	PSD Citywide No answers on this topic	MaintainX EMaint was limited as to what it could do on the mobile side. MaintainX was built on a mobile platform and is a mobile-first system, with full functionality on both mobile and desktop. MaintainX has increased our usability for all of our technicians. Incentivized Woody Rogers Maintenance Supervisor Read full review
Return on Investment	PSD Citywide No answers on this topic	MaintainX It has helped not only my team, but the management of our company to see what we do and how we are doing maintenance. Our inventory is a lot to work on, but MaintainX has changed the way we used to inventory and makes it easier for the team to check out or put away parts. Having QR codes around our building for requesters and maintenance to scan has helped out when trying to decipher where the problem is. Incentivized Derrick Tuft Maintenance Manager Read full review
ScreenShots	Citywide Maintenance Screenshots	MaintainX Screenshots