TrustRadius

Civica ECLIPSE vs. Skedulo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Civica ECLIPSE
Score 0.0 out of 10
N/A
Civica ECLIPSE is a Cloud-Native Case Management platform designed for social care departments within local authorities and private care organizations. The solution utilizes a SaaS Architecture to provide a centralized, 360-degree view of the citizen journey, integrating case records with financial management and inter-agency collaboration tools.N/A
Skedulo
Score 8.1 out of 10
N/A
Australian company Skedulo offers their eponymous workforce management software optimized for managing a team of mobile employees working in the field.N/A
Pricing
Civica ECLIPSESkedulo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Civica ECLIPSESkedulo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Civica ECLIPSESkedulo
Considered Both Products
Civica ECLIPSE

No answer on this topic

Skedulo
Dalerae Oppel | TrustRadius Reviewer
Dalerae Oppel
operations coordinator
Chose Skedulo
We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.
Verified User
Anonymous
Chose Skedulo
Skedulo was at a lower cost tier and a better partner for our organization from an agility and culture perspective. We have been able to grow and innovate alongside Skedulo
Becky Norton | TrustRadius Reviewer
Becky Norton
Customer Care Manager
Chose Skedulo
We used 2-3 systems before finding Skedulo, and it works excellent! The staff at Skedulo listens to what we need and works on updates constantly making it a more efficient tool.
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Civica ECLIPSESkedulo
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Medium-sized Companies
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Enterprises

No answers on this topic

Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Civica ECLIPSESkedulo
Likelihood to Recommend
-
(0 ratings)
8.1
(0 ratings)
User Testimonials
Civica ECLIPSESkedulo
Likelihood to Recommend
No answers on this topic
Skedulo works well to visualize capacity. It also works well to assist with the planning of routes and distribution of work. It works well for the field resources and provides the key information about their jobs and enables alerts to be provided to customers. The automated Optimization & Scheduling engine is still maturing. Skedulo also does a good job satisfying the customer's unique requirements and has a solid in-house development team looking to continually improve the platform.
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Scheduling appointments
  • Uploading documents/imaging
  • Provides enough tabs to get all the information to our phlebotomists
Dalerae Oppel | TrustRadius Reviewer
Dalerae Oppel
operations coordinator
Read full review
Cons
No answers on this topic
  • Optimization Engine for Scheduling
  • Sparse Implementation Technical & Solution Experts
  • Project Planning when third party systems & vendors are involved
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.
Dalerae Oppel | TrustRadius Reviewer
Dalerae Oppel
operations coordinator
Read full review
Return on Investment
No answers on this topic
  • Eliminated at least one customer service representative.... saving a salary
  • Better customer service because the calls are shorter.
Becky Norton | TrustRadius Reviewer
Becky Norton
Customer Care Manager
Read full review
ScreenShots