Overall Satisfaction with Skedulo
We set schedules for our sales consultants.
- Sets mileage boundaries
- Sets product ability
- Selects the closest consultants with the right product knowledge
- Eliminates human scheduling errors
- Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
- Fix it so the human errors of us inputting blocks is not so "perfect"
- Eliminated at least one customer service representative.... saving a salary
- Better customer service because the calls are shorter.
We used 2-3 systems before finding Skedulo, and it works excellent! The staff at Skedulo listens to what we need and works on updates constantly making it a more efficient tool.