What users are saying about
3 Ratings
3 Ratings
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Score 9 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

TrackerRMS

Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
TrackerRMS
Customer data management / contact management
Clear C2 C2CRM
9.0
TrackerRMS
Workflow management
Clear C2 C2CRM
9.7
TrackerRMS
Territory management
Clear C2 C2CRM
8.6
TrackerRMS
Opportunity management
Clear C2 C2CRM
9.3
TrackerRMS
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.7
TrackerRMS
Contract management
Clear C2 C2CRM
10.0
TrackerRMS
Quote & order management
Clear C2 C2CRM
9.0
TrackerRMS
Interaction tracking
Clear C2 C2CRM
9.0
TrackerRMS
Channel / partner relationship management
Clear C2 C2CRM
9.0
TrackerRMS

Customer Service & Support

Clear C2 C2CRM
9.5
TrackerRMS
Case management
Clear C2 C2CRM
10.0
TrackerRMS
Call center management
Clear C2 C2CRM
9.3
TrackerRMS
Help desk management
Clear C2 C2CRM
9.3
TrackerRMS

Marketing Automation

Clear C2 C2CRM
9.8
TrackerRMS
Lead management
Clear C2 C2CRM
10.0
TrackerRMS
Email marketing
Clear C2 C2CRM
9.7
TrackerRMS

CRM Project Management

Clear C2 C2CRM
9.2
TrackerRMS
Task management
Clear C2 C2CRM
9.3
TrackerRMS
Billing and invoicing management
Clear C2 C2CRM
9.0
TrackerRMS
Reporting
Clear C2 C2CRM
9.3
TrackerRMS

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
TrackerRMS
Forecasting
Clear C2 C2CRM
9.7
TrackerRMS
Pipeline visualization
Clear C2 C2CRM
9.0
TrackerRMS
Customizable reports
Clear C2 C2CRM
9.0
TrackerRMS

Customization

Clear C2 C2CRM
9.2
TrackerRMS
Custom fields
Clear C2 C2CRM
9.3
TrackerRMS
Custom objects
Clear C2 C2CRM
9.0
TrackerRMS
Scripting environment
Clear C2 C2CRM
9.3
TrackerRMS
API for custom integration
Clear C2 C2CRM
9.0
TrackerRMS

Security

Clear C2 C2CRM
8.8
TrackerRMS
Single sign-on capability
Clear C2 C2CRM
9.0
TrackerRMS
Role-based user permissions
Clear C2 C2CRM
8.6
TrackerRMS

Social CRM

Clear C2 C2CRM
9.5
TrackerRMS
Social data
Clear C2 C2CRM
10.0
TrackerRMS
Social engagement
Clear C2 C2CRM
9.0
TrackerRMS

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
TrackerRMS
Marketing automation
Clear C2 C2CRM
9.0
TrackerRMS
Compensation management
Clear C2 C2CRM
8.0
TrackerRMS

Platform

Clear C2 C2CRM
7.0
TrackerRMS
Mobile access
Clear C2 C2CRM
7.0
TrackerRMS

Recruiting / ATS

Clear C2 C2CRM
TrackerRMS
9.0
Applicant Tracking
Clear C2 C2CRM
TrackerRMS
9.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

TrackerRMS

  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
Julia Moneypenny | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

TrackerRMS

  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

TrackerRMS

TrackerRMS 9.0
Based on 2 answers
I find it easy to show people now to use all aspects of this software with our business.
Julia Moneypenny | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

TrackerRMS

TrackerRMS 10.0
Based on 2 answers
Great customer service
Anonymous | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

TrackerRMS

Allows for more detailed information to be listed on each entry.
Julia Moneypenny | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

TrackerRMS

  • Cost effective
  • Very efficient
Anonymous | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

TrackerRMS

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.3
TrackerRMS
9.0

Usability

Clear C2 C2CRM
9.0
TrackerRMS
9.0

Support Rating

Clear C2 C2CRM
9.0
TrackerRMS
10.0

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