Clear C2 C2CRM: powerful platform with a personal touch
April 09, 2020

Clear C2 C2CRM: powerful platform with a personal touch

Clark Landguth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Clear C2 C2CRM

Clear C2 C2CRM is used in multiple departments. Tech Support uses it for system designs and support/troubleshooting; Customer Service uses it for special pricing offers; Marketing for special projects, e-casts/digital campaigns, and trade shows; Sales for managing strategic goals/activities and projects; AP for confirming back end offers with National Accounts; Executives for reporting and managing necessary goals and objectives to build opportunities.
  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Even the simple customization of color schemes in the layout of the Clear C2 C2CRM User Interface is beneficial to help employees that may have 'color blindness' issues.

Clear C2 C2CRM Feature Ratings

Customer data management / contact management
9
Workflow management
9
Territory management
10
Opportunity management
10
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
Not Rated
Quote & order management
9
Interaction tracking
Not Rated
Channel / partner relationship management
Not Rated
Case management
10
Call center management
10
Help desk management
10
Lead management
Not Rated
Email marketing
9
Task management
10
Billing and invoicing management
Not Rated
Reporting
10
Forecasting
9
Pipeline visualization
9
Customizable reports
9
Custom fields
10
Custom objects
Not Rated
Scripting environment
10
API for custom integration
Not Rated
Role-based user permissions
10
Single sign-on capability
Not Rated
Social data
Not Rated
Social engagement
Not Rated
Marketing automation
Not Rated
Compensation management
Not Rated
Mobile access
Not Rated