A whole package with sales and marketing together and for customer relationship management.
March 03, 2021

A whole package with sales and marketing together and for customer relationship management.

Donna-sue Carpenter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Clear C2 C2CRM

C2CRM works well for dealing with customers and it solves our problem of staying in touch with customers for discussing orders and deliveries. Me and my customer work as a team with this tool and collaborate while launching new products. It is powerful enough to automate business leads and its integration with others makes our marketing and advertisement easier for us. Its customer support service is very energetic for solving facing issues. The other best reason for using it is that prices are very economical for our company.
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
  • The C2CRM is an awesome software that fits all types of commercial enterprise.
  • It improves customer relationships by offering fast and mandatory information to your customers.
  • It would operate well for them because it awards the best output for all types [of] customers.
C2CRM gives us Lead Management which lets us introduce our product in front of the online world and we can get customers easily. I’m using its customized version and it is really helpful for me to make [the] customer glad and so what I need more to promote my course if I have such an awesome software to back up me. It offers dependable and trustworthy customer support that can be good for all small and large jobs.

Do you think Clear C2 C2CRM delivers good value for the price?

Yes

Are you happy with Clear C2 C2CRM's feature set?

Yes

Did Clear C2 C2CRM live up to sales and marketing promises?

Yes

Did implementation of Clear C2 C2CRM go as expected?

Yes

Would you buy Clear C2 C2CRM again?

No

I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.

Clear C2 C2CRM Feature Ratings

Customer data management / contact management
9
Workflow management
10
Territory management
8
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
10
Contract management
10
Quote & order management
9
Interaction tracking
9
Channel / partner relationship management
9
Case management
10
Call center management
9
Help desk management
9
Lead management
10
Email marketing
10
Task management
9
Billing and invoicing management
9
Reporting
9
Forecasting
10
Pipeline visualization
9
Customizable reports
9
Custom fields
9
Custom objects
9
Scripting environment
9
API for custom integration
9
Role-based user permissions
8
Single sign-on capability
9
Social data
10
Social engagement
9
Marketing automation
9
Compensation management
8
Mobile access
7