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ClearDATA vs. Titus Classification Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClearDATA

    Score10 out of 10
    N/AClearDATA is a HIPAA-compliant, cloud computing platform designed for healthcare organizations wishing to move their computing resources online. The platform is somewhat different to major PaaS/IaaS vendors in that its data centers don’t use commodity hardware and it isn’t multi-tenant.N/A

    Titus Classification Suite

    Score8.2 out of 10
    N/AThe Titus Classification Suite, from Fortra (formerly HelpSystems), helps businesses to identify and classify the data they have, that way they can determine what data can be used, and can protect or dispose of data that can't. The suite consists of four major products: Titus Classification for Microsoft Office A classification and policy enforcement tool that ensures all Microsoft Office documents are classified before they can be saved, printed, or sent via…N/A
    Pricing
    ClearDATATitus Classification Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClearDATATitus Classification Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    ClearDATATitus Classification Suite
    Likelihood to Recommend
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClearDATATitus Classification Suite
    Likelihood to Recommend
    ClearDATA
    ClearDATA recognized their challenges and made efforts to resolve them. However, they learned DR was not their forte. Instead, they turned their focus towards cloud application and data hosting. Considering the relationships built, I would try their services again, especially with some of our applications needing to be moved into a legacy format.
    Incentivized
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    Fortra
    No answers on this topic
    Pros
    ClearDATA
    • Leadership is very attentive, working hard to forge interpersonal relationships
    Incentivized
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    Fortra
    No answers on this topic
    Cons
    ClearDATA
    • Support was a challenge. Often tickets would sit until escalated.
    • Clear expectations on both sides caused communication challenges.
    • Data stored in the cloud was over 7 days old, and if there was a need to restore the data, business continuity would be greatly affected.
    Incentivized
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    Fortra
    No answers on this topic
    Alternatives Considered
    ClearDATA
    Zadara: This is our current provider. We have a SaaS (Storage as a Service) solution coupled with cloud disaster recovery. So far, this service has been exemplary.
    Incentivized
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    Fortra
    No answers on this topic
    Return on Investment
    ClearDATA
    • Hard to say as we never really tested the data recovery, even though it was part of the scope of the project.
    • Considering the challenges, I would say we paid for something we didn't receive. However, when escalated we got somewhere.
    • From a customer service standpoint, it was 50/50.
    Incentivized
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    Fortra
    No answers on this topic
    ScreenShots