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Cleartouch Cloud Contact Center Platform vs. Patch My PC Patch Management

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Cleartouch Cloud Contact Center Platform

Patch My PC Patch Management

4 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cleartouch Cloud Contact Center Platform

    		N/AN/AClearTouch is a cloud-based contact center platform that helps businesses deliver customer experiences across voice, SMS, email, web chat, and social channels. Designed for organizations of all sizes, ClearTouch offers intelligent call routing, IVR, predictive and progressive dialing, workforce optimization, analytics, AI-powered automation, CRM integrations, and omnichannel communication capabilities. The platform enables customer service, sales, collections, healthcare, BFSI, BPO, and…N/A

    Patch My PC Patch Management

    Score9.1 out of 10
    Enterprise companies (1,001+ employees)
    		Software that extends Microsoft Configuration Manager to deploy and patch third-party applications. It is designed to handle the tedious task of packaging, testing, troubleshooting, and deploying applications in the environment. The software automates the creation and patching of third-party applications. Optionally, users can configure automatic deployment rules for complete automation and control over third-party patch management in the enterprise.

    $1

    per year per seat

    Pricing
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Editions & Modules
    No answers on this topic
    Basic
    $1
    per year per seat
    Enterprise
    $2
    per year per seat
    Intune Essentials
    $3.25
    per year per seat
    Enterprise Plus
    $3.50
    per year per seat
    Offerings
    Pricing Offerings
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Threat Intelligence
    Comparison of Threat Intelligence features of Cleartouch Cloud Contact Center Platform and Patch My PC Patch Management
    Feature
    Cleartouch Cloud Contact Center Platform
    -
    Ratings
    Patch My PC Patch Management
    10.0
    1 Ratings
    21% above category average
    Vulnerability Classification00 Ratings10.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of Cleartouch Cloud Contact Center Platform and Patch My PC Patch Management
    Feature
    Cleartouch Cloud Contact Center Platform
    -
    Ratings
    Patch My PC Patch Management
    10.0
    1 Ratings
    18% above category average
    Vulnerability Intelligence00 Ratings10.01 Ratings
    Best Alternatives
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Likelihood to Recommend
    -
    (0 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cleartouch Cloud Contact Center PlatformPatch My PC Patch Management
    Likelihood to Recommend
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    I highly recommend Patch My PC to businesses of all types and sizes. The tool is highly customizable and can meet the needs of any organization. It is easy to implement with Configuration Manager (SCCM) and Intune and can be set up within a matter of minutes.
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Pros
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    • Great customer support
    • Automation of application creation and updates
    • Easy to integrate and manage
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Cons
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    • SAS solution
    • Be able to select a specific application version for deployment
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Likelihood to Renew
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    I consider Patch My PC a necessary tool for any environment I manage. I cannot imagine managing an environment without it, as the time and effort it saves is invaluable.
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Implementation Rating
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    The implementation is super easy, specially if you're just Integrating it with Intune.
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Alternatives Considered
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    Patch My PC is a tool developed and maintained by experienced systems administrators, who have a deep understanding of the workings of Configuration Manager (SCCM) and Intune. They know what it takes to successfully deploy applications to end-users, making the tool an ideal choice for managing software updates and deployments.
    Bruce Sa
    EUC Cloud Architect
    Read full review
    Return on Investment
    ClearTouch Connect
    No answers on this topic
    Patch My PC
    • Saves countless hours on manually packaging applications
    • Saves countless hours on investigating what applications in your environment needs updated
    • saves you 1-3 headcounts in your department
    Bruce Sa
    EUC Cloud Architect
    Read full review
    ScreenShots

    Patch My PC Patch Management Screenshots

    Screenshot of The general tab is where you can configure the license key and other general settings including the WSUS Code Signing certificate for third-party software updates.Screenshot of You can enable different third-party products to publish to WSUS and sync into Configuration Manager in the updates tab. You can also right-click on all products, vendors, or specific products to enable custom right-click actions.Screenshot of Enable products for application creation and management using the ConfigMgr Apps tab in the Publisher. This feature will automatically package third-party applications and keep them up to date. You can deploy these applications using task sequences or collection deployments in Configuration Manager.Screenshot of The CVE import wizard in the Patch My PC Publisher can evaluate CVE in a file and let you know which ones are either in the Patch My PC catalog or already published to WSUS.Screenshot of The sync schedule controls how often the Publisher will download the catalog and publish new third-party updates and applications to ConfigMgr or Intune.Screenshot of The alerts tab will automatically send you email, Microsoft Teams, or Slack alerts when new updates or applications are created. These alerts will also include details like severity level, classification level, and CVE's.