Cleverbridge vs. Sku Grid

Cleverbridge is well-suited for big companies that have a client base and want to start online. If you have a wide range of products, and you sell worldwide--where different languages and different settings are needed for each region--then Cleverbridge is good solution. If you just want to start selling with limited stock and with couple of product types only in one region, then it's not good idea to begin with Cleverbridge.

Incentivized

Sku Grid does job very well at what it is supposed to do -- monitoring suppliers and syncing changes over to marketplaces. They have some features that are not as useful, like Buy Box Owner, but maybe in the future we will start using it.

• Excellent partnet
• Terrific at subscription software
• Excellent security and uptime

Incentivized

• Monitoring price & stock change at a wide variety of suppliers, from Amazon to small stores.
• Updating price & stock data at eBay just when the price was updated over at the supplier.
• Letting us do a lot of customizations and configure repricing rules the way we want them to be.

• Because of the many different settings, it becomes hard sometimes to set everything up
• The slow system can take up to 10 seconds to save something

Incentivized

• Custom support is the main issue -- they need more people.

Usability is native, but the system is complex. It has a knowledge base, but who reads that, right? So without explanation, sometimes it's hard to understand how to move and set things. But as soon as you get it, it's not a problem anymore. There are 2 major things, which keeps me from giving a higher score: 1 - Delay in time when making changes; can take up to 2 sec when opening a product, and 10 secs when saving a product update. When you do several updates, it is time consuming; 2 - A lot of settings, which also in the end becomes time consuming.

Incentivized

DR Waco e screwed up the company when we worked with them - they didn’t like customers - I know that sounds odd but it was true and their software was dreadful

Incentivized

We have tried DSM Tool, AutoDS, Salefreaks -- they all seem very simple, but their functionality is simple as well, perhaps not enough for advanced users. Sku Grid has a sharp learning curve, but it is far more advanced and more reliable.

• We couldn’t have done this on our own
• They provided cost-effective eCommerce for us

Incentivized

• While using it, we have increased the number of sales that we have over at eBay.