Clientele Digital vs. WhatsApp Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clientele Digital
Score 0.0 out of 10
N/A
Clientele Digital is a secure space for communication between businesses and customers. It helps businesses with recurring clients to communicate effectively over client's preferred channels in compliant and secure way inspired by consumer behaviour research.N/A
WhatsApp Business
Score 8.6 out of 10
N/A
WhatsApp Business is a free to download app that was built FOR small business, allowing users to connect with customers easily by using tools to automate, sort and quickly respond to messages. For medium and large businesses, the WhatsApp Business API powers communication with customers all over the world, allowing them to connect with them on WhatsApp in a simple, secure, and reliable way.N/A
Pricing
Clientele DigitalWhatsApp Business
Editions & Modules
No answers on this topic
WhatsApp Business
Free
Offerings
Pricing Offerings
Clientele DigitalWhatsApp Business
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$99 No setup fee
Additional Details
More Pricing Information
Community Pulse
Clientele DigitalWhatsApp Business
Best Alternatives
Clientele DigitalWhatsApp Business
Small Businesses
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Medium-sized Companies
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
Enterprises
Telegram
Telegram
Score 8.9 out of 10
Telegram
Telegram
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Clientele DigitalWhatsApp Business
Likelihood to Recommend
-
(0 ratings)
9.1
(24 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
8.9
(5 ratings)
Support Rating
-
(0 ratings)
8.3
(4 ratings)
User Testimonials
Clientele DigitalWhatsApp Business
Likelihood to Recommend
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
By using WhatsApp Business, I can now respond to customers faster, keep them updated about new deals, and even send out surveys to understand their needs. The ability to send stickers and photos makes the app more interactive and engaging. It easily beats other social networks in terms of the quality and quantity of messages sent, which is a good thing for businesses.
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Pros
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
  • Ease of communication with clients which helped us in improving our customer satisfaction and quick response time.
  • We can customise messages for different clients such as for vendors, business clients.
  • Excellent support in share images, videos, documents. It saves a whole lot of time and effort by email it to various clients and stakeholders.
  • Various options to create catalogue & showcase accordingly
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Cons
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
  • UI/UX of WhatsApp has room for improvement. The goal should be to add more features for business interactions outside of the everyday messenger. (interface wise, not feature wise)
  • Multi-device use is added but it's still not as flexible and fast as other messengers like Telegram
  • File transfer is time consuming and troublesome. It also has limits.
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Likelihood to Renew
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
It's ease and pocket friendly use makes it best in the market when you are required to connect with client directly and showcase your products. One needs to understand how powerful WhatsApp Business as a tool is if he/she knows it's use at it's potential. There are many customisations one can do and interact with multiple clients at one time which saves time and efforts.
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Usability
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
Most reliable app for business and personal use. I rely on it with any hesitation. Its encrypted chatting system impresses me a lot. Easy file transfer is also appreciated. Maximum people use this app, so I can communicate with most people through this. It makes my life more comfortable.
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Support Rating
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
There were some issues in the beginning when the app used to get hanged. We had emailed customer support, and we received a response promptly. There was an issue with the phone where some updates had to be downloaded. You can also complete a form online to contact customer support. The staff can speak many languages
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Alternatives Considered
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
In a business organisation communication is the main factor for the development. And WhatsApp Business is the most perfect software for it. The software is designed with full of perfect features for the better communication. It performs very effectively than other software. I am fully satisfied with the features of the software. A superb software to me.
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Return on Investment
Decision Tree Tech LLC
No answers on this topic
Meta Platforms Inc
  • With WhatsApp Business help, productivity has risen while email and text messages continue to be used.
  • It’s helpful to adapt, have a positive business return, and use WhatsApp Business groups to manage communication with specific people.
  • Integrating the company and the improvement of its visibility allowed for better optimization of customer engagement.
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ScreenShots

Clientele Digital Screenshots

Screenshot of SECURE MESSAGING
Send and receive text, voice, and video messages from a secure messaging center within your app. Maintain rigorous security, while delivering an on-demand messaging experience.

LIVE NOTIFICATIONS
Notify about changes, upcoming appointments and important events in real-time and confirm message delivery with Push Notifications.

INTERACTIVE CHAT
Create instant dialogue with intelligent chat bot and document transcript in your Backoffice.

VIDEO APPOINTMENTS
Host and attend real-time video meetings from your app, with visual annotations, screensharing, and the ability to record any conference for future review and reference.Screenshot of ONLINE PAYMENTS
Share invoices with clients on secure portal and allow payment by credit card.
SECURE DOCUMENT SHARING
Share documents with clients on secure portal and make it easy to find when needed. 

DIGITAL SIGNATURE
Allow documents to be signed by clients online and cut turnaround  times.Screenshot of BACK OFFICE (CRM) INTEGRATION
Multiply efficiency by integrating your CRM or other BackOffice system with clients portal and automate manual customer care processes.

KNOWLEDGE BASE
Educate your customers how to maximize value of your business by sharing guides, training materials and best practices.

ANALYTICS
Data driven decision making practice is fundamental for continual growth. It enables companies to create new business opportunities, generate more revenue, predict future trends, optimize current operational efforts, and produce actionable insights. Know your customers better by tracking their behavioral trends and respond fast.