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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clio

    Score8.2 out of 10
    N/AClio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.

    $49

    per month

    Insightful

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Insightful is a Work Intelligence platform designed to help organizations analyze how work occurs across personnel, processes, and artificial intelligence (AI) to improve operational Performance, optimize Workflows, and reduce waste.

    $96

    per year per seat

    Pricing
    ClioInsightful
    Editions & Modules
    EasyStart
    $49
    per user/per month
    Clio Grow
    $59
    per user/per month
    Essentials
    $89
    per month per user
    Advanced
    $129
    per month per user
    Complete
    $159
    per month per user
    Workforce Analytics
    $8
    per month per seat
    Automatic Time Mapping Annual
    $12
    per month per user
    Workflow Optimization
    $12
    per month per seat
    Automatic Time Mapping Annual
    $12
    minimum 250 users
    Combo Plan (Analytics + Optimization)
    $16
    per month per seat
    Work Intelligence Bundle
    $20 + Extra Service Fee
    per month per seat (250 seats minimum)
    Enterprise Solutions
    Custom
    per employee per month
    Enterprise (On-Premise)
    Custom
    250 seats minimum
    Offerings
    Pricing Offerings
    ClioInsightful
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.Each device an employee uses for work counts as one seat. Additionally, users with Admin, Manager and Client access won’t be charged, unless Insightful is used to track their activities as well. Discount is available for annual and multi-year billing.
    More Pricing Information
    Community Pulse
    ClioInsightful
    Considered Both Products
    Clio
    No answer on this topic
    Insightful.io
    No answer on this topic
    Key User Insights
    Would buy again
    59%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    59%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    53%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    56%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    53%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    ClioInsightful
    Small Businesses
    No answers on this topic
    ActivTrak
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Predictive Index Behavioral Assessment
    Score9.5 out of 10
    Enterprises
    No answers on this topic
    Workday Prism Analytics
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClioInsightful
    Likelihood to Recommend
    9.1
    (27 ratings)
    9.0
    (1 ratings)
    Usability
    9.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    6.4
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    ClioInsightful
    Likelihood to Recommend
    Clio
    Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
    Incentivized
    Read full review
    Insightful.io
    As I already mentioned above, Workpuls helped us a lot while working from home and it helped us to track each and every moment of the employees. While tracking the different websites which employees were using and also helped with the productive and unproductive work done by each candidate as per the login on different websites and software.
    Incentivized
    Read full review
    Pros
    Clio
    • Provides an interface with NextChapter Bankruptcy.
    • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
    • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
    Incentivized
    Read full review
    Insightful.io
    • Analysis of websites.
    • Screenshot of change of window.
    • Evaluation of productive and unproductive work.
    Incentivized
    Read full review
    Cons
    Clio
    • Document management. It's still far easier for me to create Word templates and just use Word.
    • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
    • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
    • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
    • Case notes. This feature may be useful for high-volume practices, but I never use it.
    Incentivized
    Read full review
    Insightful.io
    • As of now we haven't feel any missing feature for this particular software.
    Incentivized
    Read full review
    Likelihood to Renew
    Clio
    We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
    Incentivized
    Read full review
    Insightful.io
    No answers on this topic
    Usability
    Clio
    Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
    Incentivized
    Read full review
    Insightful.io
    No answers on this topic
    Support Rating
    Clio
    When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
    Read full review
    Insightful.io
    No answers on this topic
    Alternatives Considered
    Clio
    We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
    Incentivized
    Read full review
    Insightful.io
    While evaluating different software we checked different software but Workpuls seems user-friendly and cost-efficient, also the customer support is very active and as compared to other software we found it easy.
    Incentivized
    Read full review
    Return on Investment
    Clio
    • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
    • More accessible from more places. I was able to continue working during a two week trip to the beach.
    • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
    Incentivized
    Read full review
    Insightful.io
    • Workpuls helped a lot with the positive way only to get the more productivity from employees while working from home.
    Incentivized
    Read full review
    ScreenShots

    Insightful Screenshots

    Screenshot of Team Productivity TrendsScreenshot of Productivity TrendsScreenshot of Workflow OptimizationScreenshot of AI Adoption ReportScreenshot of Customizable HomepageScreenshot of Location Insights Report