Clio vs. 8am™ LawPay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.1 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per month
8am™ LawPay
Score 9.0 out of 10
N/A
AffiniPay headquartered in Austin offers LawPay, a legal billing app and mobile solution for payment processing, for law practices.
$19
per month
Pricing
Clio8am™ LawPay
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
Monthly Pricing
$19
per month No Contract
Custom Pricing
Contact
Offerings
Pricing Offerings
Clio8am™ LawPay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
Clio8am™ LawPay
Considered Both Products
Clio

No answer on this topic

8am™ LawPay
Chose 8am™ LawPay
Lawpay and Clio pay are functionally identical, but Clio Pay is generally cheaper overall. This can vary depending on what card types are used, but Clio pay overall is cheaper for the exact same service. We initially selected Lawpay because Lawpay was cheaper and charged less …
Chose 8am™ LawPay
I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.
Best Alternatives
Clio8am™ LawPay
Small Businesses

No answers on this topic

BQE CORE
BQE CORE
Score 8.8 out of 10
Medium-sized Companies

No answers on this topic

No answers on this topic

Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Clio8am™ LawPay
Likelihood to Recommend
7.3
(27 ratings)
9.0
(5 ratings)
Usability
7.6
(5 ratings)
-
(0 ratings)
Support Rating
6.4
(4 ratings)
-
(0 ratings)
User Testimonials
Clio8am™ LawPay
Likelihood to Recommend
Clio
Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
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8am
LawPay is well suited as a credit card processing system. It provides security needed to meet company insurance requirements. It is interesting because they have acquired MyCase which is another law case management software that we use, yet some of the functionality of LawPay, specifically Affirm, is not available on MyCase. Ideally it would be great to have all the same functionality on MyCase so we could use that only.
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Pros
Clio
  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
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8am
  • Payment plans through affirm
  • Recurring payment schedules
  • Ease of use
  • Secure payment storage
  • Clients are able to make payments on their own using a payment link.
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Cons
Clio
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
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8am
  • Cost comparison to competitors
  • Customer support and response
  • Transparency with pricing
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Likelihood to Renew
Clio
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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8am
No answers on this topic
Usability
Clio
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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8am
No answers on this topic
Support Rating
Clio
When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
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8am
No answers on this topic
Alternatives Considered
Clio
We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
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8am
I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.
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Return on Investment
Clio
  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
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8am
  • Easier to collect client payments
  • Lends credibility to business
  • Offers payment options for clients
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ScreenShots

8am™ LawPay Screenshots

Screenshot of the main dashboard.Screenshot of invoicing and time entries.Screenshot of the transactions reporting dashboard.Screenshot of scheduled payments.Screenshot of the contact management interface.