Clio vs. SurePoint Legal Management System (LMS)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clio
Score 8.1 out of 10
N/A
Clio is web-based legal practice management software for solo practitioners and small firms. It is designed to replace multiple different systems (like document management, case management, and accounting software) to streamline the amount of technology that small firms need to manage.
$49
per month
SurePoint Legal Management System (LMS)
Score 10.0 out of 10
N/A
SurePoint’s (formerly Rippe & Kingston) Legal Management System (LMS) is oriented towards managing the financial aspects of running a law practice, with integrated accounting and general ledger.N/A
Pricing
ClioSurePoint Legal Management System (LMS)
Editions & Modules
EasyStart
$49
per user/per month
Clio Grow
$59
per user/per month
Essentials
$89
per month per user
Advanced
$129
per month per user
Complete
$159
per month per user
No answers on this topic
Offerings
Pricing Offerings
ClioSurePoint Legal Management System (LMS)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll pricing tiers have a 7-day free trial. Discount available for annual pricing.
More Pricing Information
Community Pulse
ClioSurePoint Legal Management System (LMS)
User Ratings
ClioSurePoint Legal Management System (LMS)
Likelihood to Recommend
7.4
(27 ratings)
7.0
(2 ratings)
Usability
7.7
(5 ratings)
-
(0 ratings)
Support Rating
6.4
(4 ratings)
-
(0 ratings)
User Testimonials
ClioSurePoint Legal Management System (LMS)
Likelihood to Recommend
Clio
Clio allows our law firm to track all aspects of a matter, such as documents, emails, time entries, tasks, and notes, in one place. This is ideal for our mid-sized law firm, which handles general litigation, personal injury, and family law. A feature we appreciate is the client portal's secure way to share updates, documents, and invoices.
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SurePoint Technologies
Law firms needing an easy to use billing and accounting systems. [SurePoint Legal Management System (LMS)] would work for law firms of all sizes. It does not work well for matter pricing or profitability analysis.
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Pros
Clio
  • Provides an interface with NextChapter Bankruptcy.
  • Provides an interface with the forms on our website and landing pages to allow for easy transmission of potential clients into our Clio system from these sources with little human intervention.
  • Its billing, invoicing and payment integration makes the billing cycle for clients easier.
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SurePoint Technologies
  • The interface is fairly well designed, making it fairly easy to enter data or to create information visualizations.
  • The software supports a robust set of features that can all be accessed through a single portal or site.
  • There are analysis functions that help show patterns or trends based on time sensitive information.
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Cons
Clio
  • Document management. It's still far easier for me to create Word templates and just use Word.
  • Centralized filing of client files. Like I said, I use Word. I work on a Mac and use Mac's tag structure. Clio should find a way to gather all files that have a certain tag and allow me to access them through Clio. Instead, I use Hazel and DropBox.
  • Case planning and budgeting. I use OmniFocus for project management, a self-created Excel spreadsheet for project budgeting and a cloud-based service for Gantt charts. How hard would it be to add robust project management tools to Clio?
  • Search feature for stored documents and information. Evernote has Clio beat hands-down, but I don't put client-sensitive information (only caselaw) on Evernote.
  • Case notes. This feature may be useful for high-volume practices, but I never use it.
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SurePoint Technologies
  • No case management system to speak of.
  • No able to create multiple cost rates for attorneys to use in profitability analysis
  • Accounting system does not integrate well with e-billing vendors
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Likelihood to Renew
Clio
We have been able to streamline our task management and everyday office procedures by using Clio to its fullest potential. We have a hire client retention rate because we can easily keep track of leads and follow ups. Clio Draft is saving us time on drafting legal documents and correspondence espondence. Overall, we are able to save time and money on everything tasks
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SurePoint Technologies
No answers on this topic
Usability
Clio
Clio is intuitive and easy to learn. Even new staff or attorneys with limited tech experience can quickly navigate through tasks, matters, billing, and calendars. This reduces training time and increases productivity, especially in a busy mid-sized law firm. Because it’s cloud-based, Clio can be accessed from any device, anywhere. Whether I am working in the office, at home, or in court, I have full access to my cases, documents, and time entries.
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SurePoint Technologies
No answers on this topic
Support Rating
Clio
When I contact them, I am told that the person who can help me cannot be reached but that I should call back. When I call, I cannot get ahold of anyone who can help. Sales/support does not respond to my emails. Maybe if you are part of a large firm they treat you differently.
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SurePoint Technologies
No answers on this topic
Alternatives Considered
Clio
We did not use any other practice management software, but I did evaluate Rocket Matter as a potential alternative. Rocket Matter does not have the same robust intake software that Clio Grow does and therefore it was not even a plausible alternative for us to implement. Clio is constantly updating and evolving based on feedback from users and that makes it the kind of program that can grow with your business needs.
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SurePoint Technologies
LMS Practice Management provides a wealth of features not often found in one package. Its information visualization tools and client management tools are extremely helpful in providing oversight on client billing matters. Its reporting tools were also fairly robust, providing more features than competitor products on the markets. While not perfect, its clean interface and number of components help make it stand out among the competition
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Return on Investment
Clio
  • Hard to judge ROI, but it saves us money compared to our old server based system (ProLaw)
  • More accessible from more places. I was able to continue working during a two week trip to the beach.
  • The Client Portal (Clio Connect) is a positive way to send clients document securely, avoids the forwarded email / forwarded attachment problem.
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SurePoint Technologies
  • It easy to use to respond to questions relating to time entry, billing and collections
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ScreenShots