Cloud Elements (discontinued) vs. MuleSoft Anypoint Platform vs. Planview Hub

Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.

Incentivized

MuleSoft Anypoint Platform is best tool in the market for developing APIs with complex structures communicating with various different types of applications including web applications as well as legacy applications. Also applications including database connectivity for fetching and updating data in the DB tables. I cant think of any scenario which MuleSoft Anypoint Platform could not be used for developing the integrations.

Incentivized

Planview TaskTop Hub is very well suited to implement the integrations to synchronise data such as requirement, task, bugs. We have very good experience with the integration between Jama and Jira as well as between two Jama instances. In the context test management, related to Test steps in a test case, it's quite complicated. Test Case synchronization between two Jama instances works with Steps. But we aren't able to implement the synchronisation of Test Cases including Steps to such Plugin of Jira like Xephyr.

Incentivized

• The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
• Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
• Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

Incentivized

• API Manager provides easy API Policy Governance. You do not have to manage multiple platforms for managing the policies.
• Supports hybrid Mule EBS environments. You can configure both CouldHub-based and on-premise-based API using Mulesoft API manager in a similar manner.
• It's very easy to implement API proxy.
• User friendly UI.
• Single platform to manage all.

Incentivized

• Allows for one- vs bi-directional field flow which is useful per segment
• Allows for the relationship mapping of Parent/Child cards
• Allows for customization of mapped fields

• The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

Incentivized

• Has more features than what we really need so we're paying for more than we use. Sort of like paying for an Abrams tank when all we really need is a Toyota Corolla.
• Not a value product, tends to be expensive.
• Takes a while for developers to learn to use Mulesoft Anypoint.

Incentivized

• I'd like to see more robust reporting capabilities available from the UI.

Incentivized

Planview TaskTop Hub supports our use cases. I think its continuous development goes in the right direction.

Incentivized

There’s a lot of learning curve at the beginning when it comes to building the code and everything. In terms of usability, I’d say once you get used to it, it’s fine — but it’s not very easy during the initial stages.

Incentivized

A great integration tool, which comes with a wide range of supported end tools. Planview TaskTop Hub works with an integration concept that maximizes the scalability and flexibility of integrations across more than just two tools. For example, from our experience, we started with the integration between Jama Connect and Jira. We were able to extend our integration concept to a new tool, Pro Cloud Server, by ourselves. The element was synced within 10 minutes.

Incentivized

We're hosting Planview TaskTop Hub by ourselves. The availability was good until now. A part of that, we have a strict plan for the quality control on any update of both Hub and End tools to avoid as much as possibily any disruptions.

Incentivized

Planview TaskTop Hub does generate traffic for some end tools. It is still in an acceptable range. For certain kind of retry to resolve issue in synchronizing relationships, an additional manual attention was required.

Incentivized

Anypoint Platform support is very responsive. There is also a huge knowledge base and an active online forum where answers to most questions can be found. When needed support engages the engineering group so adequate solutions or workarounds are always provided.

Incentivized

I was considering giving a rating between 9 and 10. Overall, the support has been very good so far. However, I have noticed that the members of the support team have varying levels of know-how about Planview TaskTop Hub. When a ticket about a complex technical issue reaches a member such as Christoph T., Sr. Customer Engineer, the analysis is done thoroughly, and a sustainable solution is provided. With other members of the support team, the experience might be different.

Incentivized

We've received a good, in-deep training from Christoph T. during the implementation phase.

Incentivized

The integration documentation was sufficient.

Incentivized

We had a very good collaboration with the enabling team from Tasktop in 2018. The enablement program was adequately structured, starting with building an integration concept based on use cases of the synchronized data. The training provided a good foundation for us to operate and maintain the tool. The tool administration and architecture were straightforward.

Incentivized

At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.

Incentivized

Once we have moved all of our system integration APIs to the MuleSoft Anypoint Platform, we will need to communicate with a wide variety of external systems. All of our business and service logic is stored in the aforementioned core systems. Anypoint Platform (and all of our APIs) makes it easy to connect to various other platforms. In order to link to these many other systems, connectors and/or components are utilized, and they are simple to configure and integrate.

Incentivized

Jira Align does not synch items outside of JIRA and Azure Dev Ops; TT Hub is specifically utilized to address connections to various other SDLC application.

Incentivized

We don't need to deploy Planview TaskTop Hub in other units but we could extend the integration to cover the new data, new data type and new projects.

Incentivized

• Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

Incentivized

• Mulesoft can be used to provide an integration platform to a large number of systems like Salesforce, ODBC, JDBC, SAP, Mongo DB, etc.
• An excellent option to develop microservices and real-time integrations.
• Not as robust in handling large data volumes, Informatica is better in that respect.

Incentivized

• We track monthly updates and each month there are typically over 30,000 updates being made which we know is saving time.