Jama Connect

Jama Connect

Top Rated
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Score 8.2 out of 100
Top Rated
Jama Connect

Overview

Recent Reviews

Streamline Reviews!

9
September 10, 2021
Jama Connect is currently being used by the Sales Department. This software definitely helps track any change in the sales life cycle, …
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Jama Connect - By an MSP Engineer

8
September 03, 2021
It is used by our Engineering team and also with clients who we work with. Essentially, it helps us organize tasks and work items. We can …
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Jama Connect Review

9
May 23, 2021
Jama Connect is a project management tool and we are using it in our team. From the Design specifications / Requirements till the Test …

A good experience so far using Jama Connect

9
May 01, 2021
Jama Connect is mainly focused on product developement in our company. My experience is a bit different since we use it for a customer …
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Jama is the best!

10
May 01, 2021
Jama Connect is used by the entire company, and I am the sole Admin and Account Manager for Jama. It solves our needs to capture and …
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Streamlines a difficult process.

9
April 14, 2021
Purely for design control development of medical devices. Requirements management, safety risk management, traceability, architecture …
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Great Requirements Management Tool!

9
February 19, 2020
We use Jama Connect for requirements management. It's used across several business units within R&D to manage requirements from initial …
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Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2020
TrustRadius Award Top Rated 2019

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Pricing

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What is Jama Connect?

Jama, from the company of the same name in Portland, Oregon, is an application lifecycle management platform.

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Jira Software?

JIRA Software is an application lifecycle management solution for software development teams. It allows users to create, prioritize and track the progress of tasks across multiple team members, and offers a wide range of integrations. It is offered via the cloud and local servers.

What is iRise?

iRise offers a prototyping and design platform for software development.

Features Scorecard

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Product Details

What is Jama Connect?

Jama Software is focused on maximizing innovation success through requirements management, risk management, and test management. Numerous firsts for humanity in fields such as fuel cells, electrification, space, autonomous vehicles, surgical robotics, and more can use Jama Connect® to minimize the risk of product failure, delays, cost overruns, compliance gaps, defects, and rework.
Jama Connect creates Live Traceability™ through siloed development, test, and risk activities to provide end-to-end compliance, risk mitigation, and process improvement.

The vendor boasts a growing customer base of more than 12.5 million users across 30 countries spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, financial services, and insurance industries.

Jama Connect Screenshots

Jama Connect - Live TraceabilityJama Connect - Project Dashboard ViewJama Connect - Requirements Management

Jama Connect Videos

Jama Connect Downloadables

Jama Connect Integrations

Jama Connect Competitors

Jama Connect Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)70%

Jama Connect Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Comparisons

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Frequently Asked Questions

What is Jama Connect?

Jama, from the company of the same name in Portland, Oregon, is an application lifecycle management platform.

What is Jama Connect's best feature?

Reviewers rate Support Rating highest, with a score of 7.1.

Who uses Jama Connect?

The most common users of Jama Connect are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews

(1-25 of 53)
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Score 7 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is used across the whole organization for the purposes of requirements management and traceability. Different parts of the organization utilize Jama Connect more heavily or less heavily based on their individual needs. There is also some verification and validation testing that is managed and tracked through the Jama Connect software, but this is much more limited.
  • Collaboration on requirement development.
  • Establishing traceability between elements.
  • Review and approval functions of individual elements.
  • The user interface can be cumbersome and difficult to perform certain tasks efficiently. In particular, mass editing of items is not easy to do--items generally need to be handled on an individual basis.
  • Although individual needs can vary widely, some basic expected functionality is hidden or altogether unavailable.
  • Large projects become very difficult to manage.
Jama Connect is a solid framework for systems engineering that can integrate many design processes into a single tool. At a fundamental level, it is a great tool for handling requirements management and traceability but offers a variety of other features such as risk management and verification and validation. For someone who works in the medical device industry, the tool also complies with CFR requirements for electronic approvals and can be validated for such use.
Jama Connect has provided the organization with a tool to perform requirements management and traceability, which are elements that the organization expected the tool to provide. This has been a great benefit to project teams, but there are other elements of the tool that we have not been able to take advantage of such as risk management modules, test case management, or validation of the tool to be able to use content directly as a controlled record. The costs and overhead associated with implementing this functionality have made the organization unable to realize these benefits to date.
Score 6 out of 10
Vetted Review
Verified User
Review Source
It is being used in our design department for collaboration so items can be reviewed and verified in a single area in lieu of having to use a multitude of software. We are saving a ton of time on our projects and our ROI is going to be excellent.
  • Collaboration.
  • Review process.
  • Records system.
  • The learning curve is steeper than we would have liked.
  • Cumbersome at times.
  • We have had issues with sharing information.
Jama [Connect] seems like it would be a better product to use in a larger business setting where there are multiple offices or even multiple locations. We have a single location and we don't feel like it's the best for what we need to use for project collaboration. It seems too "large scale".
We did not achieve the outcome that we had hoped. The software was a little more cumbersome and the learning curve was steeper than we would have liked. Our average age employee in our office is 50. It was not easy to get this up and going. We didn't feel like our company size (+/- 50) was the ideal company size that they had in mind.
September 10, 2021

Streamline Reviews!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is currently being used by the Sales Department. This software definitely helps track any change in the sales life cycle, letting us know where we should pick up from. It gives us reminders to follow up on any cold leads, so this will ensure that we are doing our best to get back to everyone.
  • Document Traceability.
  • Uploading Documents.
  • Exporting Files.
  • A search feature needs improvement.
  • Creating Filters.
  • Integration of other Applications.
I am mainly in the Sales department, so using something like Jama Connect is probably not the best software suited for what I am trying to accomplish. If we were doing more things related to projects, I feel that we would be able to use Jama Connect to its full potential.
The main outcome we expect from Jama Connect is to streamline the approval process of our sales. Depending on the dollar value of some of our bookings, there needs to go through a certain number stage of approvals. By using Jama Connect, we were able to refine the process and have the level of approvals more streamlined.
Sharique Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It's being used as the primary requirements management software for processes being implemented across [the] organization. Its primarily being used as a requirements management software for cross-cutting requirements. It's a tool to author, share, review requirements, as well as, ensure the traceability of those. Also, it enables [management of] the test suite for the requirements.
  • Requirements breakdown.
  • Compliance assistance.
  • Increase collabration.
  • Online resources and guides.
  • Web UI can be made intuitive.
It's best suited for large distributed teams [that] are moving to an agile process. It enables large and complex system requirements management easier and efficient. Very much suited for SAFE - scaled agile framework implementation.
Overall streamlining of processes of requirement collection, [as well as] analysis and management for complex software systems. And to ensure compliance with various regulations and laws of North America, the EU, etc.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It is used by our Engineering team and also with clients who we work with. Essentially, it helps us organize tasks and work items. We can break down larger projects in a different manner (agile, etc.) which allows us to clearly assign tasks and report back on items such as workload, backlog, assigned/unassigned, etc.
  • Organize tasks and projects in multiple methodologies (agile, etc).
  • Allow clear task assignments so teams understand their responsibilities and workload.
  • Allow reporting of tasks/workload/etc so the lead/managers/etc can make informed decisions for our team.
  • Integration with other tools is always something that can be improved, although Jama does pretty well with it.
  • Allowing cross-organization task assignments to be easier. You can do this now but it would be nice to find a way to make it more seamless.
Nothing is perfect, but Jama has done a good job of implementing features that are representative of current methodologies. It's easy to get started and not too complex, but it could always be better. I think making use cases available to understand ways to improve our use would be good. Amazon does this with some AWS things where it has use cases of clients who have used a service/product and it can help teams/companies to implement new features, plus do things they may not have thought of before. Basically just examples but with some good details.
We expect to be able to see our work accurately. Basically, we want to see who is assigned what, what 'load' people have, what we 'delivered' to a client in the form of work/tasks, and how we can assign new tasks/work. This allows the business to make extremely informed decisions and be able to accurately look at estimates without having to guess. This allows for better estimates to reach clients for work, as well as increased margins because we have real data to see what work has been done.
Suhas Kashyap RR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is a project management tool and we are using it in our team. From the Design specifications / Requirements till the Test case reviews, for everything we are using it. Different teams in our organization are using it based on the customer requirement.
Since Jama can be used as a complete project management tool, complete details of a product /project can be tracked in one place easily.
  • Mapping Requirements, Test runs with Test cases along with Version history
  • Synchronizing Test cases across multiple projects
  • Test case reviews
  • Very flexible as per the process
  • Nice tool for collaborating with external partners
  • Would have been better if the Jama Connect reviews had an option to attach documents.
  • Complete support for Keyboard shortcuts not available.
  • Initial setup of Jama is [a] bit cumbersome, as it's not easy to be hosted on premises and requires linux and docker technology skills to install it easily.
  • The process of exporting Test case to Word documents is not very user friendly for complicated Test case.
Jama Connect is well suited for an organization where it's required to include everything (required for a project / product) in one tool, i.e, from design specification till Test case reviews and defects as well. We can map the Design specifications with requirements (System / Software) and then with Test cases and we can track different changes done using Version history. Also we can link Test executions with test cases and also can keep track of different Reviews (Requirement/Test cases) and finally can link the defects logged in Jira with Jama as well.
If the organization is small / if the product /project is small & can be tracked easily, then Jama is not the better tool. Also, if we would like to automate any process /flow in Jama, then its bit difficult to develop the scripts and get the complete support for the same.
The expectation was to use a simple, easy to understand Project management tool where complete details of the project is available at one place easily and this was achieved by using Jama Connect tool. Though there was some initial problems, it was later resolved and now everything is in good place. The navigations, different links, UI is easily understandable. Anyone can get to know complete details of a project by accessing this tool easily.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We started to Jama Connect since 2020 in some of the product development projects. Managing requirements (including review and approval) now becomes an easier task mainly due to friendly user interface, web based application which is pretty much like visiting a webpage, it is highly configurable, and all features highly linked and easy to navigate. Productivity is apparently improved! We enjoyed it, and now we are trying to use it to manage FMEA cross the entire organization for all teams.
  • Highly integrated features (input, review, communicate, approval)
  • Very responsive
  • Highly configurable to suit business needs
  • To enable instruction/explanation if the mouse is stopped for a certain time (2secs); would like to give people preview of what this is about
Good to manage product requirement for software and hardware and good to manage design and process FMEAs.
Not suitable to manage cases like issues experienced in project development for which we use other tools like Jira.
Basically we are expecting a faster review and approval process for all the requirements in different phases of the project. Jama is able to deliver what we needed.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is mainly focused on product developement in our company. My experience is a bit different since we use it for a customer project.
  • Requirements management
  • Traceability
  • Test management
  • Custom reporting ability on the cloud instance
  • Items getting out of synchronisation and needs manual re-indexation
The fact that Jama Connect is a web-based application is very useful, especially in this new way of working remotely. It is well suited for large projects that are normally hard to manage without speciality tools. The user interface is very intuitive.
We are in the middle of our project but we can already see the benefits that Jama Connect has for the requirements of management, especially for tracking changing requirements.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
  • Re using process is easy
  • Uploading the documents and files can be done.
  • We can export our file's and TC's as well
  • Adding new projects in jama along with the TC templates, can be done in minutes
  • We can lock our Test cases and Results as well, which is a good one. So that our data is safe and secured
  • Search results need be improve a lot. Once i tried to find a Test case. But it displayed more than 80k TC's from all the projects
  • Creating filters are bit complicated. Try to make the process easy if possible
  • While exporting the files, I've seen a common issue in all formats, where first 2 pages are blank. I don't know why, but it's waste of cloud storage. Even though it's "KB" it matters
  • Some times I've seen one issue, in very rare conditions. I've authored the TC it took almost 5hrs to author. When i clicked on save & done button. It just kept on loading, i left it for hours. But sadly it didn't saved. 5 hrs of my work was wasted. This issue was faced by multiple people in my company
Jama is being used as a test management tool in my company. Am using Jama since 3+ years, and i can tell you that this was one of the best Test management tools I've ever used. Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

I definitely recommend other organisations to use this tool.
Everything is so easy to understand and the interface is user friendly. Easy to use and can learn this tool fastly. I use this for Test plan, Test cases authoring, Test execution and results review along with the close out documentation.

If you guys can fix all cons which i mentioned before then it'll be great tool without any doubt

I definitely recommend other organisations to use this tool.
Ryan Youngblood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is being used as a requirements management tool at Varian. We're also using it for test management, DR handling, risk management, and document management.
  • Collaboration between users
  • Review module helps to bring users together and give tools for them to collaborate and approve
  • Having all resources in one place is great for having an easy-to-use and clean DHF
  • Jama Connect is a database of information at it's core. It would be nice to be able to query it like such.
  • It would be nice to be able to write queries to build our own custom reports
Jama Connect is great at what it does, and so far, I have no real complaints about the ways that it has forced our teams to collaborate through the design inputs process and readdress good documentation practices.
We expect to be able to release products faster while maintaining our safe RA/QA habits. We also expect to eliminate a lot of the unnecessary manual document creation. Using and reusing document templates in the software will help to ensure that our users are updating their doc templates often.
Score 10 out of 10
Vetted Review
Verified User
Review Source
across the whole organization
  • is a repository of project documents with change control
  • allows full tracking for software development
  • allows you to manage everything related to quality tests
  • Filtering can be made more convenient to use
Provides requirement traceability and also versioning, friendly UI.
May 01, 2021

Jama is the best!

Score 10 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is used by the entire company, and I am the sole Admin and Account Manager for Jama. It solves our needs to capture and baseline requirements. Jama is our source of truth for requirements. We have also centered our requirements processes and approvals around Jama, Jama reviews, and the capabilities provided by Jama.
  • I love that Jama components are individualized between engineering requirements, product requirements, Change Requests, Waivers (something we made), and so on. I like seeing all the different items in one project and not having to change windows or tabs.
  • The Jama reviews are straightforward and easy to navigate. I like seeing the progress and the electronic signatures. This was an added bonus.
  • I wish users could have read access for some projects and write access for others. This is a big struggle for us right now.
  • The launch of the Project admin vs Org admin wasnt smooth and I find myself navigating it solo. I wish there was a webinar that goes over it.
  • Baselining needs some serious improvement. Jama baselines items after every review, which is frustrating when items in my review are not approved. As a result, I had to create a locking in the item workflows for Baselines (which I created), but I think this makes things complicated. I really only want to baseline items that have unanimous approvals.
What an amazing product! We were able to centralize our requirements process around Jama item workflows, Jama reviews, and the baselining locking I created (see one of my cons). I love how friendly it is to navigate. The dashboards are super neat and I look forward to seeing even more improvement on the dashboards.
We expected to achieve a full requirements process with Jama being a significant driving tool around that process. There is not a single person at the company that does not know what Jama is and how central it is for us documenting and baselining product and engineering requirements. We have totally achieved this goal.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is the source of truth for requirements within the SKA Organisation (SKAO). We have used internally within SKAO to communicate between Engineering, Operations, and Scientists, but also to do requirement reviews with external consortia, to get their input. We are also using it for requirement flow-down and traceability, and using several report tools. With the SKAO being a non-profit organization, the main goal is delivering maximum value for the system being designed and later implemented, and having an agile way of dealing with requirements helps us.
  • Having access to requirements from everywhere in the world.
  • Requirement reports for document-centric parts of the development.
  • Support for online reviews and discussions.
  • Cloud-based installations don't have full access to all reporting tools.
  • Online reporting templates are not too customizable.
  • Glossaries are not first-class citizens in Jama; it should be possible to link to glossary entries directly from requirements, and vice-versa.
It is a good way of providing a full framework for requirements management which is customizable; however, interoperability functions are not its forte. Support for ReqIF or other formats is not provided out-of-the-box, and would be very welcome. Also, integration with Jira requires a third-party product, but it is an integration that might be worth keeping in-house.
Easy management of requirements with integration to the Engineering Change Process. We have somewhat been successful in that, by creating reviews on sets of comments, and later importing the feedback into the system, but it is not too clear. Being able to link testing outcomes and testing plans with similar structures in Jama is the next step of the plan.
They typically answer within minutes of posting a ticket, and then you have a clear expectation of what the issue is, how to diagnose it, how long will it take to get resolved, and in which version a given problem is resolved, or if there is a patch for hosted services. They have a number of support people, and all of them are top-notch.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Purely for design control development of medical devices. Requirements management, safety risk management, traceability, architecture definition, and verification.
  • traceability
  • requirements management
  • customization of projects
  • safety risk management -> make it more automated in terms of filling of metrics.
  • More integrations to agile tools beyond JIRA.
Design control development of medical devices, especially for startup companies that can't invest the time and resources to make a fully custom solution. Jama works well "out of the box".
A successful FDA clearance of our device. No findings in subsequent audits related to our design control practices. Sufficient reuse of elements in future product variants.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Jama Connect for requirements management. It's used across several business units within R&D to manage requirements from initial creation all the way to generating final design traceability matrices. It has been particularly helpful with managing systems with several subsystems that each have sets of requirements. Rather than waste a significant amount of engineering time, Jama allows us to generate requirement documentation (MRS, PRS, SRS, HRS, V&V Plans, and DTMs) with very little effort.
  • The versatile filters in Jama make it easy to look at the requirements you're particularly interested in.
  • Bidirectional trace views make it easy to digest how items are traced and identify improperly linked items.
  • Jama's search function is difficult to use. It typically finds results that are completely unrelated to what I was searching for.
  • It would be nice if projects could have project-specific relationship rules. For instance, if you could base a new project's relationship rules off of a different one, but then customize it for that specific project without having to create a whole new set of relationship rules.
Jama is well suited for any level of requirement management. It's particularly helpful when you have several layers of requirements and several subsystems that interact. For very simple projects, however, with a limited number of requirements, Jama would still be beneficial, albeit less than the more complex projects.
We desired to have Jama completely manage our requirements and the documentation related to the requirements. Through the use of custom export templates designed to follow our quality system requirements, we have been able to switch fully to Jama for generating this documentation.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Jama Connect for Product, System, and Design Requirements Management and Traceability throughout the whole company and across sites. We connect to JiraCloud where our work and testing is done via TIH.
  • "Related to" and relationships is very strong.
  • Reviews are very well structured.
  • Reviews show outline numbering and NOT the actual requirement number.
  • Roles/permissions are confusing.
We really like Jama Reviews for teams and Baselines for requirements. Traceability is well-structured although it has no flexibility with the relationships between types. It is very easy to drag and drop to rearrange the product requirements. I don't like the export capability or reporting. There is a lot of work to do to get the metrics we need from Jama Connect in Excel.
Score 9 out of 10
Vetted Review
Verified User
Review Source
JAMA Connect is used by our Medicaid Pharmacy Solutions Business Analysis Team for managing requirements for our clients. JAMA Connect provides the solution for housing our requirements in a repository to meet the needs of our customers. Cloud hosting ensures the latest releases are applied in a timely manner. The features we use most often are import data, export data, and filters.
  • To create, modify and remove customized templates using MS Office.
  • Customization of item types and item fields.
  • Add more advance formatting options.
  • Fix issue with date import. JAMA Connect changes the date to be one day ahead.
Jama Connect is well suited as an internal product management tool. The review center is great to review requirements electronically instead of sitting in a meeting to review them. Version control creates a great audit trail. The data exports to MS Office products have format issues. Time is wasted on document format revisions to send over to customers.
JAMA connect is not used company-wide. Our purpose for JAMA Connect is a requirements repository for client implementations. The expected results from using JAMA Connect have been achieved.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is being used by our organization for product development. It addresses requirements management and traceability. We are working on implementing test management and defect tracking within JAMA. My company is very unique in the fact that the product we produce is regulated under a pharmaceutical NDA and is required to be designed according to FDA design controls 21 CFR part 820.30. And while it is similar to what most would think of as a medical device, it is not actually classified as a medical device, so the entirety of 21 CFR part 820 does not apply. JAMA currently only helps us solve the design inputs problem and a portion of the design verification problem for meeting 21 CFR 820.30.
  • Jama organizes requirements extremely well into logical hierarchies.
  • Jama uses a general requirements structure that is highly customizable.
  • Jama's test management is weak for allowing medical device companies to manage verification efforts to meet the FDA's 21 CFR 820.30 design controls.
  • Jama still doesn't understand and give enough tools to integrate part 11 compliance.
For requirements management, JAMA is very effective. They've nailed that. Once you start moving into other areas, it starts dropping off in functionality. JAMA seems to have taken a more rigid approach to these other areas (test management, design reviews, traceability, risk management). If only they could design these other areas to be as wonderfully flexible as the core requirements management functionality.
We were sold Jama with the understanding that test management for a medical device company was doable but were disappointed by the lack of flexibility in the test management structure and the ability to meet regulatory needs through the verification/validation process. We also were sold Jama on the premise that it could be used for risk management. Imagine our surprise when Jama tried to upsell us for a risk management module. We were sold Jama on the idea that it would improve requirements management, and we have been more than satisfied in that regard. This has provided us significant value in the positive side effects of getting our requirements management under control.
Marc Bodocco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I'm in charge of Jama Connect Configuration and roll out for Energy Management Business. We implement Jama Connect for Requirements and Test Management in a large scope of project types from System to Product level, in a System of Systems way.
  • In a system of systems way we appreciate a lot JAMA Connect capabilities for items reuse and synchronization.
  • Jama Connect provides a high level of features for people collaboration that is key for ensuring a good level of project stakeholders approval and working as a team.
  • Basic dashboard capabilities are missing to highlight RM and TM progress on a weekly basis.
  • There is no existing JAMA connector with Tableau Software that will allow to access Jama Database and build the customized reports each project could be interesting in depending of their context.
This tool is perfect to manage System of Systems until product level projects for TM, RM point of view. TM is also very easy to use and highly configurable to take into account most of our needs. Moreover through the RestAPI it bring lots of capabilities to interface with automated test tools. The ability of Jama Connect to manage libraries is also very appreciated to help the projects to focus mostly on the dedicated new requirements concerning their context, saving and securing time on what is reusable and already approved by experts. Review center and Baseline management are also great features provided by Jama Connect to secure the collaboration between teams and the configuration management.
Jama Connect as a database for RM and TM is expected to provide us a full view of all the projects have done and identify quickly what is going wrong and need to be fixed.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is being evaluated as a potential tool to do requirements verification and sell-off. For now, we will be evaluating it for one of our programs. Jama Connect has the potential to upgrade our current process to review and sell-off requirements via email to using a centralized web based tool.
  • Centralized location for coordinating requirements and test cases.
  • Ability to capture various stakeholder comments and extract real time status.
  • Ability to create relationships between various products to facilitate impact analysis.
  • Real time interface with DOORS and Cameo EA.
  • Ability to create custom metrics such as pie charts, bar graphs, etc.
Given our current process, Jama Connect presents some clear improvements. Obviously, it's ability to scale to large programs will be key. At the same time, having a centralized repository for documents, comments, etc., will allow for a rich integration of products and the ability to quickly perform an impact analysis. Most importantly, Jama Connect will need to pull from other tools that are currently in use to integrate itself into the process.
Our hope is that Jama Connect will allow our engineers to focus on the requirements technical content rather than on the process. Much time is consumed in tracking and statusing so we hope that will be a fall-out from using Jama Connect.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use it as our primary requirements management tool for storing any work products related to requirements development. It is used across several departments here. We use it to characterize our requirements deck including rationale documentation and traceability.
  • Traceability
  • Documentation
  • Dependencies
  • System of Record
  • Decision-Making
  • Review Center
  • General UX
  • Report Configuration
  • Feature Request turnaround
  • Jama Documentation
Jama is good for most applications. It is highly configurable which allows for a lot of freedom but relies on the organization to outline their desired process and definition of completion. As a power user, Jama has much of the functionality that we need but is missing a lot of the UX elements that encourage users, particularly new users or users who do not use Jama often, to engage with the tool. Its existing integration platforms are also subpar. Generally speaking, I would encourage other orgs to use Jama but would give them some details as to what challenges or limitations to expect.
We expect for Jama to be the platform upon which we develop a mature requirements deck and decomposition work. While we have a mature understanding of Jama in terms of its strengths and limitations, which allows us to come up with the configuration we need to have a functional solution, we consistently struggle with the UX aspect, especially for non-regular Jama users like our developers. We are looking into creating a separate publishing platform to push Jama content to allow us to take advantage of Jama as a database and not force it to be full-stack.
May 27, 2019

All in one

Score 10 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is the best platform in terms of gathering data and Requirements in each and every aspect. It is very convenient to use you just have to raise a request for your credentials and also you can have access to a number of clients using the same credential. This Portal provides a Search bar in which you can search for any related topic you want which makes using Jama more convenient to use. They provide an option to look for older versions as well for any client. It is across the whole Organisation especially in India.
  • Can have access to a number of clients using the same credential.
  • A stream option is available for any quick Jama related chat/ queries with colleagues working on the same project.
  • An advance Search option is also available apart from the regular search bar.
  • Compare Options is available for comparing new and old versions.
  • Daily notifications alerts from Jama for any recent changes or updates on your work email.
  • I felts that some icons are too small in size that sometimes it's difficult to find them.
  • UI has scope for improvement.
Jama Connect is well suited if you talk about working together across the globe because this platform provides user connectivity with the project to not one but many colleagues at the same time. It is very important for any Project or Process to be circulated to each and every member involved in it so that there is no confusion about any area or topic and Jama plays crucial role in that. We just need to put all the information once on the portal and every related member can have access to that at same time. Any changes, chats, activity is circulated to everyone.
Comparing Version tools, Chatting options, Activity logs, etc. features make the workflow smooth and compatible enough to make the organization projects go smoothly. Any Organization needs a platform that can fulfill business objectives and is easy to understand and handle. Jama Connect helps in achieving business goals by providing many efficient functionalities that are easy to understand and suitable to use in client projects.
Score 6 out of 10
Vetted Review
Verified User
Review Source
We are using Jama Connect for collecting/gathering different types of requirements (i.e. business requirements, functional requirements, and non-functional requirements). We also used to get approval for those requirements to start working on it. Also, we use this as the golden source for all types of work to then track in JIRA.
  • Jama provides flexibility to add customized types of items, e.g. functional requirements, components or projects. Jama is useful for adding any specific attribute in any type of item.
  • Jama is useful to track approvals or get approvals for any specific requirement and proceed with it.
  • Jama provides a complete history of activities related to any item.
  • Jama doesn't provide any functionality or features to add any item type that has user validation in place. i.e. we added Jama_Authors item type and then used the same to create an attribute for the story. That attribute can't have the user validation, or we can not add it in Jama.
  • ALM protocol doesn't support URL type attributes in Jama 8. That must be fixed.
  • Jama doesn't provide an audit history of administrators on the UI to track the administrative activities.
  • Jama says 25,000 active items per project is good to get better performance, but it is less.
In the case of Requirement Management and Test Plans, Jama Connect is well suited. But in the case of tracking the progress of each requirement, task, or defect, JIRA is better than Jama. Workflows and other features of JIRA are better when compared to Jama. Also, Jama's backup strategy and support are not that as good as JIRA's. That's why I would not recommend Jama if you want more from the application.
We used Jama as requirement gathering purpose and we have achieved it very well. From the functionality perspective also from the automation perspective we achieved 60% from the Jama.

Jama doesn't provide self onboarding if it uses the LDAP directory and that is creating extra work for L1/L2 team. so, automation forJama can not be possible to reduce the manual efforts. Also, Jama doesn't provide the proper audition history which also doesn't satisfy most of the needs.
  • Self-taught
Support teams fail to push the current defects to development teams to fix it. Jama doesn't provide 24/7 support, but it creates a lot of dependency. SOAP API calls and REST APIs are also not available for some of the automation which creates problems and adds extra cost to manage the resources doing those manually.
Jama is mostly designed for requirement gathering, but that can be possible using JIRA if we add only approval type of plugin for special requirement types. Jama's performance and features do not improve on a periodic basis i.e. with each release. Even bug fixes take a lot of time and they don't care about customer impact.
There is no horizontal scalability available in Jama, we have only one choice to scale it vertically. But vertical scalable applications always have limitations to grow. In this case, Jama doesn't support horizontal scalability functions like multi-node architectures with a shared drive for the home directory.
Yes
The new release of Jama from 2015.3 to 2015.5 went very smooth without any issues. There were problems with 2015.5 to Jama 8 upgrade process. Jama has changed its base completely and provides only dockerfiles for Jama 8, which is not acceptable. They must provide options for individual customer need. They haven't tested Jama 8 outside the docker (since they support only that environment). Maybe they have changed this recently?
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama Connect helps our organization gather and organize internal and external requirements for our products and services. We use Jama across all of our teams to reference our ever-changing documentation and requirements. Jama helps provide quality version control and organization.
  • Jama provides each member of our team with organized and detailed documentation. We can add all of the information we need in a very structured way that is user-friendly.
  • Jama helps our teams know we are looking at the latest and greatest requirements. It is easy to know which document is the latest and easy to see what changes were made to each version.
  • Jama allows us to store a mass of information. Previously our teams relied on excel documents to store our requirements. This was very limiting to what we could do and how much data we could store. Jama has helped us upload many detailed requirement documents without lagging.
  • Jama could make it easier to toggle between different projects or search between multiple projects.
Jama is well suited for capturing requirements across the board for internal and external review. It is great for projects with multiple teams working together and going back and forth with clients for reviews. Easy to toggle between internal and external notes.
With requirements constantly changing, we expect to achieve better clarity and quality in our requirement reviews and system development. As our technology team heavily relies on the requirements documentation to set up our system, Jama will help us stay organized, keep version control, and reference old changes.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Jama Connect is used as a core base for requirement gathering of all clients in our Organization. All departments in our whole organization are dependent on Jama Connect when it comes to requirement gatherings of projects from clients as well as vendors. This is an effective portal for any organization that provides multiple services.
  • One can access all its client projects with a single set of credentials.
  • Advance search option is also available apart from regular search in a project which makes an easy job to filter for items.
  • Compare option is available for the versions to compare the updates made on previous requirements.
  • Recent activities and chats of other colleagues working on the same project can be seen.
  • Most important is the HELP icon that enables you to understand the workflow in Jama Connect.
  • Some additional tutorials can be added in the HELP icon that could make the user familiar with all of the functionality of Jama Connect.
  • Many icons are too small to find in the first place. Need a visual tutorial to know about their functionality in detail.
Jama Connect makes ones work too easy if one can get handy with it. There are so many features to explore in it.

Just one thing is that a new user will need to explore Jama Connect very deeply by oneself as there are no tutorials for all of the icons present in Jama to explain their functionality.

Any Organization needs a platform that can fulfill business objectives and is easy to understand and handle. Jama Connect helps in achieving business goals by providing many efficient functionalities that are easy to understand and suitable to use in client projects.

Comparing Version tools, Chatting options, Activity logs, etc. features make the workflow smooth and compatible enough to make the organization projects go smoothly.