What users are saying about
11 Ratings
1 Ratings
11 Ratings
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Score 8.8 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Cloud Elements

Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.
Erik Ralston | TrustRadius Reviewer

OpsNow

We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
Eduin Zuloaga | TrustRadius Reviewer

Feature Rating Comparison

Cloud Management

Cloud Elements
OpsNow
9.6
Cloud Management Security
Cloud Elements
OpsNow
10.0
Automation and Orchestration
Cloud Elements
OpsNow
9.0
Cost Management
Cloud Elements
OpsNow
10.0
Cloud Management Performance Monitoring
Cloud Elements
OpsNow
9.0
Governance and Compliance
Cloud Elements
OpsNow
10.0
Resource Management
Cloud Elements
OpsNow
10.0
Systems Integration
Cloud Elements
OpsNow
9.0

Pros

Cloud Elements

  • The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
  • Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
  • Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.
Anonymous | TrustRadius Reviewer

OpsNow

  • Hybrid Environment Management
  • Advanced Monitoring
  • Cost optimization
  • Analyze and Manage Resource Usage
Eduin Zuloaga | TrustRadius Reviewer

Cons

Cloud Elements

  • The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.
Anonymous | TrustRadius Reviewer

OpsNow

  • There isn't Live Online training
  • Insufficient languages, for now only available English
Eduin Zuloaga | TrustRadius Reviewer

Support Rating

Cloud Elements

No score
No answers yet
No answers on this topic

OpsNow

OpsNow 9.0
Based on 1 answer
The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
Eduin Zuloaga | TrustRadius Reviewer

Alternatives Considered

Cloud Elements

At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.
Anonymous | TrustRadius Reviewer

OpsNow

Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running.Aris: Because is very important to have our flows in a single tool.Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
Eduin Zuloaga | TrustRadius Reviewer

Return on Investment

Cloud Elements

  • Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.
Anonymous | TrustRadius Reviewer

OpsNow

  • We save almost 1,000,000.00 USD in infrastructure
  • Now we have all processes centralized in a single tool
Eduin Zuloaga | TrustRadius Reviewer

Pricing Details

Cloud Elements

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OpsNow

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cloud Elements
8.6
OpsNow
9.0

Support Rating

Cloud Elements
OpsNow
9.0

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