Cloud Elements (discontinued) vs. Precisely Automate

Cloud Elements shines when you want to offer multiple options to the user on a type of system, such as supporting integration to CRM and wanting to offer Dynamics, Salesforce, and HubSpot on equal footing. If you only have a single integration with a single system, using Cloud Elements adds an unnecessary layer of abstraction.

Incentivized

It's more appropriate for inserting, updating, and deleting/deactivating data in bulk from Excel files, and for executing individual transactions in SAP systems in desktop environments, but not so much for executing chains of transactions, à la RPA, or in SAP systems with a web interface. Not Fiori. At least that's our experience with SAP in the desktop interface

• The API itself is very robust and easy to use, being a standard REST interface, standard HTTP response codes, well-packaged error messages, etc.
• Their uptime is great! I think I've seen one (short) 5-minute' blip' the entire time we've been connected for any type of primary function.
• Their support is top notch, they respond quickly, and the team that works with you is communicative and knowledgable.

Incentivized

• Update large quantities of data from Excel files.
• Automate the execution of SAP transactions.
• Clean data in SAP systems from Excel files.

• The only thing I can think of that they could improve is the quality of the assets they produce in the go-to-market process. This is a huge value add service, but the quality of what was produced was lower than what we would have produced internally. We spent more time going back and forth on the assets than it would have taken us to build them from scratch.

Incentivized

• Improve the support from regional partners.
• Make work the identity federation, and the support to make it work.
• Make the integration with the Precisely admin portal.

It is very easy to use and learn. I have onboarded many users in the team with very short trainings. Overall feed back is good. Just the issue is with UI change done post becoming "Precisely". Otherwise easy and handy tool and must have for mass data automation and maintenance.

At the time we found Cloud Elements we found no other option that had a Unified API for cloud storage providers.

Incentivized

Have not evaluated any other yet.

• Not my area of expertise, but it made my job as an implementer much easier, especially after finishing the first integration.

Incentivized

• Positive impact in keeping the team small in charge of keeping data in order.
• Positive impact in the time used for massively updating data the system.
• Negative impact on the time that take get direct support with a partner.