CloudBlue PSA vs. GenSight Enterprise Portfolio Management

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.

Incentivized

GenSight Enterprise Portfolio Management is well suited for companies that want to implement top-down portfolio management capability to analyze risk vs. value, prioritize, optimize balance, maximize value and ensure strategic alignment of the global R&D portfolio. It may not be the best fit for companies that want to implement a bottom-up project management capability to track the status of programs and milestones.

• The help desk ticket system is robust and modern.
• Billing & invoicing from Harmony meets all our needs and is easy to use.
• Project management and scheduling features help us stay organized and on schedule.

Incentivized

• The system offers easy system navigation and creation of custom reports.
• The system allows a multitude of project related fact fields enabling a comprehensive understanding of project standing
• The staff is fantastic at working with the clients to make the system as useful as possible.

• Training resources are still a work in progress.
• As a software engineer, I'd like to see a more extensive API

Incentivized

• Updates to Resource Requirements & Financial Model based on changes to Project Start and Launch Dates
• Flexibility for Portfolio Admins to change attributes
• Flexibility to run ad-hoc reports and integration to visualization tools

Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.

Incentivized

GenSight was better suited for Integra and was easier to implement.

• It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
• Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.

Incentivized

• The system has most certainly setup our business for success and now it's up to us to capitalize on the data contained within.