What users are saying about
3 Ratings
5 Ratings
3 Ratings
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Score 9.2 out of 100
5 Ratings
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Score 7.8 out of 100

Attribute Ratings

  • CloudBlue PSA is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CloudBlue PSA

100%
1 Rating
9.1

Powernoodle

91%
2 Ratings

Likelihood to Recommend

Ingram Micro

For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
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Powernoodle Inc.

Well Suited:
  • Groups needing to make a decision
  • Democratically based decision making
  • Sensitive topics
  • Discussions Groups needing input
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Pros

Ingram Micro

  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
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Powernoodle Inc.

  • Powernoodle has ignited deeper, more candid conversations among our team leaders. We've been able to see through these discussions that we haven't always told our story in the most compelling manner, and that we need to be clearer, more concise and less wordy. Since Powernoodle limits your contributions to a certain number of characters, it forces you to think hard about what you really want to say. This feature was particularly powerful for our organization, which has tended to verbosity.
  • Powernoodle allowed us to vet old and new ideas in a safe space, minimizing biases and groupthink. In many organizations there are some who speak more than others, and often their ideas get more attention. What Powernoodle does brilliantly is it allows, actually requires, each participant to write what they wish anonymously and without interruption. Each participant is equal in the sense that all input into Powernoodle is brief (limited number of characters) and the anonymity definitely prevents the usual bias toward those who speak the most.
  • Powernoodle increased critical thinking about our organization and forced us to re-examine why and how we do what we do. With Powernoodle, we were able to look at everyone's ideas, comment on them, decide if some should be merged, and ultimately vote on them. The Powernoodle process forced us to be clear, which meant we each needed to think critically about what has worked and what hasn't worked for us, and how we move forward with what has worked and with new ideas.
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Cons

Ingram Micro

  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
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Powernoodle Inc.

  • It's not mobile friendly yet, but other than that no complaints!
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Pricing Details

CloudBlue PSA

Starting Price

$0

Editions & Modules

CloudBlue PSA editions and modules pricing
EditionModules
Annual SaaS$65.001
Monthly SaaSContact Sales2
Annual On-PremiseContact Sales3

Footnotes

  1. per month (billed annually)
  2. none
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Powernoodle

Starting Price

Editions & Modules

Powernoodle editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Alternatives Considered

    Ingram Micro

    Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
    Read full review

    Powernoodle Inc.

    No answers on this topic

    Return on Investment

    Ingram Micro

    • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
    • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
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    Powernoodle Inc.

    • While we are still in the beginning stages of taking action on the decisions we made using the Powernoodle process, I have no doubt that there will be a very positive ROI on our overall objectives.
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    Screenshots

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