TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudBlue PSA

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.

    $65

    per month (billed annually)

    Powernoodle

    Score7.5 out of 10
    N/APowernoodle is designed to help leaders make better quality decisions by quickly and effectively engaging the collective wisdom of stakeholders. The vendor aims to provide the most powerful, yet easy to use, Decision Engagement Platform. Cloud technology is fused with 50 years of cognitive, behavioral, and decision science to focus stakeholders, and minimize the biases, barriers and dysfunctions typical to most organizations that get in the way of making quality…N/A
    Pricing
    CloudBlue PSAPowernoodle
    Editions & Modules
    Annual SaaS
    $65.00
    per month (billed annually)
    Monthly SaaS
    Contact Sales
    Annual On-Premise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudBlue PSAPowernoodle
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    CloudBlue PSAPowernoodle
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    Workday Professional Services Automation
    Score8.2 out of 10
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    Enterprises
    Planview AdaptiveWork
    Score8.8 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudBlue PSAPowernoodle
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    CloudBlue PSAPowernoodle
    Likelihood to Recommend
    Ingram Micro
    For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
    Incentivized
    Read full review
    Powernoodle Inc.
    Well Suited:
    • Groups needing to make a decision
    • Democratically based decision making
    • Sensitive topics
    • Discussions Groups needing input
    Read full review
    Pros
    Ingram Micro
    • The help desk ticket system is robust and modern.
    • Billing & invoicing from Harmony meets all our needs and is easy to use.
    • Project management and scheduling features help us stay organized and on schedule.
    Incentivized
    Read full review
    Powernoodle Inc.
    • Powernoodle has ignited deeper, more candid conversations among our team leaders. We've been able to see through these discussions that we haven't always told our story in the most compelling manner, and that we need to be clearer, more concise and less wordy. Since Powernoodle limits your contributions to a certain number of characters, it forces you to think hard about what you really want to say. This feature was particularly powerful for our organization, which has tended to verbosity.
    • Powernoodle allowed us to vet old and new ideas in a safe space, minimizing biases and groupthink. In many organizations there are some who speak more than others, and often their ideas get more attention. What Powernoodle does brilliantly is it allows, actually requires, each participant to write what they wish anonymously and without interruption. Each participant is equal in the sense that all input into Powernoodle is brief (limited number of characters) and the anonymity definitely prevents the usual bias toward those who speak the most.
    • Powernoodle increased critical thinking about our organization and forced us to re-examine why and how we do what we do. With Powernoodle, we were able to look at everyone's ideas, comment on them, decide if some should be merged, and ultimately vote on them. The Powernoodle process forced us to be clear, which meant we each needed to think critically about what has worked and what hasn't worked for us, and how we move forward with what has worked and with new ideas.
    Read full review
    Cons
    Ingram Micro
    • Training resources are still a work in progress.
    • As a software engineer, I'd like to see a more extensive API
    Incentivized
    Read full review
    Powernoodle Inc.
    • It's not mobile friendly yet, but other than that no complaints!
    Read full review
    Alternatives Considered
    Ingram Micro
    Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
    Incentivized
    Read full review
    Powernoodle Inc.
    No answers on this topic
    Return on Investment
    Ingram Micro
    • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
    • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
    Incentivized
    Read full review
    Powernoodle Inc.
    • While we are still in the beginning stages of taking action on the decisions we made using the Powernoodle process, I have no doubt that there will be a very positive ROI on our overall objectives.
    Read full review
    ScreenShots

    CloudBlue PSA Screenshots

    Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying