CloudBlue PSA vs. SpiraPlan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudBlue PSA
Score 9.3 out of 10
Small Businesses (1-50 employees)
CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.
$65
per month (billed annually)
SpiraPlan
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
SpiraPlan is an enterprise agile project management solution. Some key features include: Requirements Management, Release Planning and Iteration/Sprint Planning. SpiraPlan helps users manage tasks, issues, code, and workflows. Additionally, SpiraPlan includes an enterprise risk management system that is fully integrated with the requirements and project management features.
$5
Per User per Month
Pricing
CloudBlue PSASpiraPlan
Editions & Modules
Annual SaaS
$65.00
per month (billed annually)
Monthly SaaS
Contact Sales
Annual On-Premise
Contact Sales
1-User
$5
Per User per Month
3-User
$9
Per User per Month
5-User
$9
Per User per Month
10-User
$9
Per User per Month
20-User
$9
Per User per Month
20-User
$89
Lifetime License per Seat
10-User
$99
Lifetime License per Seat
5-User
$119
Lifetime License per Seat
3-User
$133
Lifetime License per Seat
20-User
$6,999
Lifetime License (unlimited seats)
Offerings
Pricing Offerings
CloudBlue PSASpiraPlan
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
CloudBlue PSASpiraPlan
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
CloudBlue PSASpiraPlan
Likelihood to Recommend
Ingram Micro
For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
Read full review
Inflectra Corporation
We selected SpiraPlan because the workflow allows us to start simple without adopting an entire methodology. It suits small teams and single users really well.
Read full review
Pros
Ingram Micro
  • The help desk ticket system is robust and modern.
  • Billing & invoicing from Harmony meets all our needs and is easy to use.
  • Project management and scheduling features help us stay organized and on schedule.
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Inflectra Corporation
  • Flexible requirements organisation structure. I'm able to group and sub-group requirements as I see fit.
  • Competitive product pricing. Paying by active use instead of registered user was the winning point.
  • UI is straightforward and easy to use.
Read full review
Cons
Ingram Micro
  • Training resources are still a work in progress.
  • As a software engineer, I'd like to see a more extensive API
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Inflectra Corporation
  • Access from South East Asia is rather sluggish. Could be due to server location.
  • Complimentary phone app to do simple tasks (e.g. create tasks, create requirements, add comments) offline would be beneficial because access to the internet can be an issue at the customer's environment.
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Alternatives Considered
Ingram Micro
Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
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Inflectra Corporation
Main differentiating factors: 1. Lightweight process 2. Plans based on active users instead of registered users.
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Return on Investment
Ingram Micro
  • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
  • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
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Inflectra Corporation
  • Allows us to manage simple IT requirements without major upfront costs. Allows us to expand our process complexity at our own pace.
  • Slow UI response from a South East Asia country can make data entry a drag.
Read full review
ScreenShots

CloudBlue PSA Screenshots

Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying

SpiraPlan Screenshots

Screenshot of Sprint/Iteration PlanningScreenshot of Customizable Dashboards