TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudBlue

    Score8.1 out of 10
    N/ACloudBlue, an Ingram Micro supports subscription, partner, and catalog management for users by helping them to grow their B2B ecosystem. The solution includes CloudBlue Commerce, and CloudBlue Connect.N/A

    Cratejoy

    Score10 out of 10
    N/ACratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.N/A
    Pricing
    CloudBlueCratejoy
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CloudBlueCratejoy
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CloudBlueCratejoy
    Small Businesses
    Rithum
    Score6.2 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Chargebee
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudBlueCratejoy
    Likelihood to Recommend
    9.0
    (1 ratings)
    1.2
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CloudBlueCratejoy
    Likelihood to Recommend
    Ingram Micro
    CloudBlue is a fairly scalable platform that enables instant use of new products. Integrations with third-party products make the go-to-market process seamless and simple.
    Incentivized
    Read full review
    Cratejoy
    I will not recommend Cratejoy to anyone I know because I had a very poor experience with them. Initially, in my research, I had contacted Cratejoy to understand their platform more. I was led to believe that selling on their 'marketplace' would allow me to take advantage of a lower selling fee. We discussed how I would set up my shop and they assured me that it was done correctly so I would pay the lower amount. It took me over a year to realize I was paying the higher fee, which is about 10 times higher than the lower one. Fees are not listed anywhere in the Cratejoy administrative panels. They are not being emailed and there is no information about them anywhere UNLESS you think to go into your payment processor and look at individual transactions. Clearly, it's my responsibility to look at these things and see why the math is not adding up. However, at the time I signed up this information was not clear and I was given incorrect answers to my questions. I was operating on an assumption that took me a long time to realize and ended up costing me thousands in fees.
    Incentivized
    Read full review
    Pros
    Ingram Micro
    • Easy to integrate new products.
    • Subscription management.
    • The design is clean and intuitive.
    Incentivized
    Read full review
    Cratejoy
    • Markets your boxes in their marketplace
    • Sets up shipping so it's easier and cheaper
    • Helps get your online subscription boxes started
    Incentivized
    Read full review
    Cons
    Ingram Micro
    • The CloudBlue platform is quite scalable, and the ecosystem of included ISVs allows us to add any new product to the market immediately and simply.
    Incentivized
    Read full review
    Cratejoy
    • Fees
    • Transparency
    • Customer service
    Incentivized
    Read full review
    Support Rating
    Ingram Micro
    No answers on this topic
    Cratejoy
    Whether it be their upper management or their customer support crew, they have always acted and treated me like they care. Probably because we make them a lot of money, but nonetheless they do a great job whenever any issue comes up. I even met them in person!
    Incentivized
    Read full review
    Alternatives Considered
    Ingram Micro
    No answers on this topic
    Cratejoy
    Cratejoy streamlines the process so there's less to figure out on your own.
    Incentivized
    Read full review
    Return on Investment
    Ingram Micro
    • In my very personal review, I can mention that this instrument does not have negative points that harm us; rather, we are quite practical with this product.
    Incentivized
    Read full review
    Cratejoy
    • Lots of sales!
    • 10% commission paid to them
    Incentivized
    Read full review
    ScreenShots