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Cratejoy

Score10 out of 10

4 Reviews and Ratings

What is Cratejoy?

Cratejoy is an online subscription billing solution that provides clients with features such as a website builder to create a subscription store, flexible product options, customer accounts, and inventory management. In addition to the traditional subscription billing and eCommerce features, Cratejoy also provides search engine optimization, email and social media marketing, and robust diverse analytics reporting.

Categories & Use Cases

Misinformed by company, took over a year to realize resulting in thousands of dollars lost

Pros

  • Subscription management
  • Recurring billing
  • Product presentation

Cons

  • Fees
  • Transparency
  • Customer service

Return on Investment

  • Losing money per sale.
  • Having traffic directed away from my profitable stores.
  • Having to terminate subscriptions of interested users.

Alternatives Considered

WooCommerce

Other Software Used

WooCommerce Subscriptions

Cratejoy provides an AMAZING service & excellent exposure

Pros

  • Exposure
  • Backend
  • Customer Support

Cons

  • Price

Return on Investment

  • Lots of sales!
  • 10% commission paid to them

Cratejoy helps you start your subscription box business

Pros

  • Markets your boxes in their marketplace
  • Sets up shipping so it's easier and cheaper
  • Helps get your online subscription boxes started

Cons

  • Customer service takes awhile

Return on Investment

  • The monthly fees and transactions fees are quite high
  • Their marketplace has brought in a lot of customers

Alternatives Considered

Shopify

Other Software Used

Wix, MailChimp