Cloudimage vs. Filecamp

This software is well-suited when images are hosted on your own server, but it is less well suited when requiring the "full package" such as manipulations, hosting, uploader, etc.

Filecamp lets you share assets with your team or external stakeholders. I was the admin (in my previous position) for a Filecamp install for +300 users. The assets can be available to all or you can share them with granular permissions. You can store images, videos, documents and other types of files. There's nothing I actually dislike... perhaps I'd like better reporting tools. But it's no biggie.

• Great world-wide CDN
• Excellent image quality with extensive processing options
• Competitive pricing with progressive tiers
• Good defaults but well organized interface to configure everything precisely

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very fast and helpful tech support.
• Easy-to-use interface.
• Advanced features.

• Pricing.
• Intermittent Dashboard Issues.
• Image resize traunches. So 100px windows of resizing rather than pixel-perfect rescaling to save on cache size/delivery volume.

• We are missing an InDesign plugin.
• Would be nice if you could give access to a folder but not to a subfolder or even a specific file within it. No other platform does this properly so this would really set Filecamp apart in my opinion.
• Custom thumbnails too complicated to create.

We have a single contact point, but CI has been immaculate with their support offering. Instantaneous and comprehensive.

Extremely fast and helpful support. Our problems get solved in a matter of minutes

We chose Cloudimage for the value for money, and the ability to link with our own hosting.

Unlimited users and ease of use! I like that Filecamp is our one-stop-shop for all our digital assets. It's so easy that we never have to explain our users or clients how it works. We're OS X users and everything seems really familiar which helps. Everyone who has interacted with it (team members, clients, and external press contacts) have been very happy with their experience.

• Same or lower cost as before and more possibilities than before
• Using a GDPR respecting, European (French) based company
• Using more features like watermarking, fallback image, precise 404 handling

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Filecamp helped us manage our assets easily and cost-effectively.