CloudPATH vs. Zerto on IBM Cloud

I have recommended it to our other US office locations. My recommendation is based on the benefit of managed enrollment, the ability to have multiple enrollment pathways and the added bonus of having a common platform across all of our corporate sites improving IT support, management and user familiarity with wireless device enrollment while at work.

Incentivized

Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.

Incentivized

• Self-service certificated enrollment process allows authorized users to authenticate and join the network.
• We deploy multiple enrollment paths and scenarios based on the user and the device specifications.

Incentivized

• It is easy to get started.
• It is also very simple to set up the backup.
• Disaster recovery is no longer a dreadful or painful process.

Incentivized

• Enrollment for some mobile device platforms has been a constant struggle.
• OS platform restriction is only possible via certificated enrollment process.

Incentivized

• Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
• Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
• More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.

Incentivized

We like when a product works and we don't have to look for alternate solutions, add network project change over downtime and retrain staff. Even the limitations (some devices don't enroll well) and recent licensing changes do not precipitate a change in our desire to continue with the product. The cloudpath support has provided clear alternatives for our issues and we are able to keep business going with minimal impact on staff and support

Incentivized

We have had to raise a lot of support tickets during our three years of service. We do get timely support on those tickets and there have only been a few issues which have had an extended troubleshooting time that might have exceeded our expected resolution timeframe.

Incentivized

The pricing was better for us and that was our deciding factor in making the decision to go with CloudPATH. We did test both solutions in our pilot environment and while we liked the features of the Cisco solution and deploy other Cisco solutions and products the pricing was a significant factor in our decision process.

Incentivized

Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.

Incentivized

• We have improved auditing of users accessing the network and on what devices.
• We have greater control over access to our network, including the ability to restrict access during non-business hours.

Incentivized

• Positive is the option of bringing your own license.
• Negative - the complex environments are not supported.
• This cannot be used as a backup replacement rather DR tool.

Incentivized