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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudShare

    Score7 out of 10
    N/AA solution to create virtual software training, POCs and demos. CloudShare offers a simple virtual IT lab to create compelling hands-on software product experiences used to WOW customers and prospects. CloudShare features: 1. Fast Setup: Spins up interactive software experiences in a flash. Environments can be created and cloned in minutes to mimic real-world experiences for demos, POCs, and training. 2. Hands-on Assistance: Real time user progress can…N/A

    Device42

    Score6.4 out of 10
    N/ADevice42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem.

    $1,449

    1-1K IPs

    Pricing
    CloudShareDevice42
    Editions & Modules
    No answers on this topic
    Core 1-100 Devices
    $1,449
    1-1K IPs
    Core 101-500 Devices
    $2,999
    1K-5K IPs
    Core 501-1000 Devices
    $4,999
    5K-10K IPs
    Core 1001-2500 Devices
    $9,999
    10K-25K IPs
    Core 2500+ Devices
    Request Quote
    25K+ IPs
    Offerings
    Pricing Offerings
    CloudShareDevice42
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors
    More Pricing Information
    Community Pulse
    CloudShareDevice42
    Considered Both Products
    CloudShare
    No answer on this topic
    Freshworks Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    11 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Best Alternatives
    CloudShareDevice42
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Microsoft System Center
    Score8.4 out of 10
    Enterprises
    No answers on this topic
    Microsoft System Center
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudShareDevice42
    Likelihood to Recommend
    8.4
    (2 ratings)
    9.6
    (11 ratings)
    User Testimonials
    CloudShareDevice42
    Likelihood to Recommend
    CloudShare
    I mentioned that during the last two years, a lot of the training we do at my business was impacted, just like a lot of companies. My biggest thing was getting everyone on the same page, and I feel some software does that better than others. With Cloudshare, It allowed me especially to see an accurate snapshot of what was going on with the learning portion of the work that we do by making it easy to digest what was going on in my workplace.
    Incentivized
    Read full review
    Freshworks Inc
    1. Installbase management feature allows us to retire our old spreadsheet methods for tracking the data in favour of a singular database with some excellent reporting.2. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made. 3. Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.
    Incentivized
    Read full review
    Pros
    CloudShare
    • Virtual classroom
    • Collective management
    • Learning features
    • Flexibility
    Incentivized
    Read full review
    Freshworks Inc
    • Device42 can discover physical and virtual servers as well as your network devices
    • Device42 can give resource utilization details like CPU, Memory and Storage
    • Device42 can give dependency mapping
    • Device42 can give inbound and outbound communication details
    • Device42 can create Affinity Groups (Move Groups)
    • Device42 can recommend the Cloud platform to which you can migrate your infrastructure.
    Incentivized
    Read full review
    Cons
    CloudShare
    • Took more time to onboard everyone with how to use it.
    • VM can be very slow at times.
    • Feel like some process are overcomplicated.
    Incentivized
    Read full review
    Freshworks Inc
    • UI/UX is not up to the standards.
    • Can't mass update everything.
    • No export option for the sub components that have changed linked to the device they are assigned to
    • Plugins options are limited
    • Sometimes randomly times out my login forcing me to log in again.
    Incentivized
    Read full review
    Alternatives Considered
    CloudShare
    I just felt that Azure had little to no help on the base tiers, whereas with Cloudshare, I felt a fuller "user experience" as it pertains to getting help when I and when my team needed it. I think that was the biggest and main thing in my opinion. In this software space, sometimes the little things can be the difference in picking one software over the other, and that basically was it for us!
    Incentivized
    Read full review
    Freshworks Inc
    What I appreciate and love about Device42 is how everything links together from room layout,to server rack organisation,down to all VMs and Business applications. We are also able to get full value of our money and full visibility of our assets management process.
    Read full review
    Return on Investment
    CloudShare
    • We save time as we can keep virtual classrooms always ready.
    • It may vary according to the usage scenario, but the user interface is comfortable. When you go into a little detail, you may not need counseling for initial use.
    • You can manage the jobs that you would do multiple times on other platforms at once from here.
    • All of these actually give you a profit. Time wasted, less application usage, less resource consumption, etc.
    Incentivized
    Read full review
    Freshworks Inc
    • We use it for the mass updates. Because of which we save lots of time
    • It helps in making everything documented
    • With this system you can get any information about the location of the device, connected cables, additional information and statuses.
    • Inventory Management
    Incentivized
    Read full review
    ScreenShots

    CloudShare Screenshots

    Screenshot of a display of users' live screens in a single dashboard, which can be used to take control of their environment whenever they need help.Screenshot of a view of the user's hands-on experience, along with content to guide them to success.Screenshot of user communication via live chat, which allows them to request assistance in real-time.Screenshot of a display of live user engagement with real-time in-experience analytics.Screenshot of CloudShare’s resource usage insights, including auto-suspend and delete & scheduled reporting.

    Device42 Screenshots

    Screenshot of Drag and drop room layoutsScreenshot of Super easy search