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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudZero

    Score8.6 out of 10
    N/ACloudZero is a cost tool that pulls in both billing and resource data from across an AWS account, then runs it through a data normalization and machine learning engine to automatically group costs and surface insights. Instead of spending time building dashboards and setting budget thresholds, CloudZero automatically sorts data and correlates cost with the activity that caused it, letting users know how costs are trending.N/A

    Mojo Helpdesk

    Score8.1 out of 10
    N/AMojo Helpdesk is a relatively simple online help desk / ticketing system aimed at SMBs. It offers an affordable pricing plan starting at $24 for eleven agents, and scales with the number of agents using the software.

    $24

    per month

    Pricing
    CloudZeroMojo Helpdesk
    Editions & Modules
    No answers on this topic
    Mini Me
    $0
    Includes 10 agents
    Professional
    $29
    Includes 10 agents
    Enterprise
    $99
    Includes 10 agents
    Unlimited
    $399
    Unlimited agents
    Offerings
    Pricing Offerings
    CloudZeroMojo Helpdesk
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    CloudZeroMojo Helpdesk
    Incident and problem management
    Comparison of Incident and problem management features of CloudZero and Mojo Helpdesk
    Feature
    CloudZero
    -
    Ratings
    Mojo Helpdesk
    9.8
    1 Ratings
    18% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings10.01 Ratings
    Subscription-based notifications00 Ratings10.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    Ticket creation and submission00 Ratings10.01 Ratings
    Ticket response00 Ratings10.01 Ratings
    Self Help Community
    Comparison of Self Help Community features of CloudZero and Mojo Helpdesk
    Feature
    CloudZero
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    External knowledge base00 Ratings10.01 Ratings
    Internal knowledge base00 Ratings10.01 Ratings
    Multi-Channel Help
    Comparison of Multi-Channel Help features of CloudZero and Mojo Helpdesk
    Feature
    CloudZero
    -
    Ratings
    Mojo Helpdesk
    10.0
    1 Ratings
    22% above category average
    Customer portal00 Ratings10.01 Ratings
    Social integration00 Ratings10.01 Ratings
    Email support00 Ratings10.01 Ratings
    Help Desk CRM integration00 Ratings10.01 Ratings
    Best Alternatives
    CloudZeroMojo Helpdesk
    Small Businesses
    No answers on this topic
    Help Scout
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    LiveAgent
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Front
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudZeroMojo Helpdesk
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CloudZeroMojo Helpdesk
    Likelihood to Recommend
    CloudZero
    For a Global Supply Chain SaaS Organization we are able to track the Cloud Resource Unit Economics through CloudZero. Multiple Dashboards, Weekly Reports for identify the Cloud Cost breakup, tracking Cost Anomalies, Identify resource wastage, Multicloud cost spend visibility, AKS, Container, AI Costs visbility and Optimization insights, Proactive alerts on cost spikes,
    Read full review
    Metadot Corporation
    For a small business it is a very good value.
    Incentivized
    Read full review
    Pros
    CloudZero
    No answers on this topic
    Metadot Corporation
    • User friendly- easy to setup and get running.
    • Built in reports to improve and measure customer satisfaction.
    • Always adding new features to enhance the product for the user.
    • Support organization responds quickly to issues and questions.
    Incentivized
    Read full review
    Cons
    CloudZero
    No answers on this topic
    Metadot Corporation
    • The ability to be able to customize the priority level of a ticket. Currently these are set by default and can not be changed.
    • Text box section on the rating to have the option to tell why a low rating was given.
    Incentivized
    Read full review
    Likelihood to Renew
    CloudZero
    CloudZero is a Excellent Cloud Cost Management Solution for a Enterprise level Supply Chain Management SaaS Organization
    Read full review
    Metadot Corporation
    No answers on this topic
    Usability
    CloudZero
    Excellent MultiCloud Cost Management Solution for Global SaaS Companies to track their Multicloud Spend and complete cloud cost visibility for each product line. Supports AWS,Azure, GCP, Snowflake Cloud Platforms. Proactive Cost alerts, AI integration for cost optimization opportunities
    Read full review
    Metadot Corporation
    No answers on this topic
    Reliability and Availability
    CloudZero
    Platform is stable and available most of the time
    Read full review
    Metadot Corporation
    No answers on this topic
    Performance
    CloudZero
    CloudZero SaaS Platform is really good and performance is great.
    Read full review
    Metadot Corporation
    No answers on this topic
    Support Rating
    CloudZero
    Getting great support from CloudZero Support Team.
    Read full review
    Metadot Corporation
    No answers on this topic
    Online Training
    CloudZero
    Online Trainings was really good to understand the product features and explain about Cloud Finops concepts
    Read full review
    Metadot Corporation
    No answers on this topic
    Implementation Rating
    CloudZero
    Easy to Integrate and OnBoard the CloudZero Solution in couple of weeks.
    Read full review
    Metadot Corporation
    No answers on this topic
    Alternatives Considered
    CloudZero
    Turbonomic is still an onpremise solution. Lacks integration capabilities. CloudZero offers Multicloud Cost management solution through their SaaS platform and the integration is simple for most of the Hyperscaler Platforms. No training is required for deployment and to manage and operate CloudZero platform. Great support from thier customer management team by conducting weekly Meetings with customer.
    Read full review
    Metadot Corporation
    Price and customer service.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    CloudZero
    Billing frequency
    Read full review
    Metadot Corporation
    No answers on this topic
    Scalability
    CloudZero
    CloudZero is really scalable to handle Multicloud cost and huge cloud billing information
    Read full review
    Metadot Corporation
    No answers on this topic
    Return on Investment
    CloudZero
    No answers on this topic
    Metadot Corporation
    • Our company’s improved customer support response times and expert service has helped us make money.
    Incentivized
    Read full review
    ScreenShots

    CloudZero Screenshots

    Screenshot of Uses event-driven platform and machine learning to automatically organize costs (without perfect tags), detect, anomalies, and more.Screenshot of Cost Anomaly Alerts let customers know immediately as soon as spend ticks, not just when they’ve hit a budget, to deal with issues in the moment.Screenshot of CloudZero lets companies organize costs into products and features without spreadsheets or relying on perfect tagging.Screenshot of CloudZero lets engineers investigate the source of any cost down to resource level or correlate it with the deployment that caused it. Ingests AWS metadata, CloudTrail, CloudWatch for additional engineering context.Screenshot of Get weekly updates on cost anomalies and changes.

    Mojo Helpdesk Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot