CloverDX vs. TrustArc

CloverDX designer as a standalone is well suited for fairly straightforward transformations of data. If you want to do large scale data integrations, then their server edition adds an extra level of automation and job control.

Incentivized

TrustArc is well suited for a small-to-medium sized digital organization that is concerned about its ability to fulfill data privacy requirements. TrustArc offers an API integration to allow users to handle a larger volume of requests, but I don't have personal experience with this feature. It is a requirement that a cross-functional data privacy team be established in your organization to get the most use out of this product.

Incentivized

• Connects with Salesforce very well
• The graphical view of the transformations allows for easy creations and maintenance
• Support has always been eager to assist with any graph creation difficulties I run into

Incentivized

• Email verification
• Frontend UI
• Flexible configurations
• Easy-to-follow audit trail - each step of the process is clearly defined
• Integrated process flow - all communication back to data subject is handled through TrustArc

Incentivized

• The initial learning curve is a little steep. Not very steep or super steep, just a little steep.
• Having enough memory for large multi-step problems can be an issue if the graph isn't designed well.

Incentivized

• Notification schemes - allowing different access levels to be notified when certain processes occur
• Two-factor authentication upon login is a desirable feature not implemented
• Standardized reporting on home dashboard

Incentivized

While CloverDX has an active forum for users to submit questions and assist with answers, their in house support team is incredibly responsive when I've contacted them for assistance. This seems almost at odds with most other software companies who try to save money on tech support by promoting a forum or knowledge base.

Incentivized

CloverDX was a less expensive alternative to Talend and had a more intuitive interface from what I could see during the evaluation.

Incentivized

OneTrust offers a similar product offering to TrustArc. Our organization had a legacy relationship with TrustArc with respect to its online cookie management preference solution. OneTrust product offerings do provide much of the same functionality as TrustArc and is worthy of consideration if you are evaluating vendors in this space.

Incentivized

• Work that use to take multiple people 20 to 30 hours a week to complete each has now been fully automated to where only 1 or 2 hours a week for maintenance is required.

Incentivized

• Allow organization to be compliant with data privacy laws is a requirement in 2021
• Flexible offering allows for control of both digital (cookie) and database record requests
• Sunk cost - organization requires this type of program, TrustArc is an established vendor in this space

Incentivized