CM Mobile Service Cloud vs. OpenText Exstream
CM Mobile Service Cloud vs. OpenText Exstream
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
CM Mobile Service Cloud | N/A | A mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot. | N/A | |
OpenText Exstream | N/A | OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels. | N/A |
| CM Mobile Service Cloud | OpenText Exstream | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| CM Mobile Service Cloud | OpenText Exstream |
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| CM Mobile Service Cloud | OpenText Exstream | |
|---|---|---|
| Small Businesses | Front Score 9.1 out of 10 | Front Score 9.1 out of 10 |
| Medium-sized Companies | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
| Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| CM Mobile Service Cloud | OpenText Exstream | |
|---|---|---|
| Likelihood to Recommend | - (0 ratings) | 9.0 (4 ratings) |
| In-Person Training | - (0 ratings) | 5.0 (1 ratings) |
| Online Training | - (0 ratings) | 3.0 (1 ratings) |
| CM Mobile Service Cloud | OpenText Exstream | |
|---|---|---|
| Likelihood to Recommend | ![]() CM.com No answers on this topic | ![]() OpenText
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| Pros | ![]() CM.com No answers on this topic | ![]() OpenText
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| Cons | ![]() CM.com No answers on this topic | ![]() OpenText
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| Alternatives Considered | ![]() CM.com No answers on this topic | ![]() OpenText
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| Return on Investment | ![]() CM.com No answers on this topic | ![]() OpenText
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| ScreenShots |

