CM Mobile Service Cloud vs. OpenText Exstream

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CM Mobile Service Cloud
Score 7.0 out of 10
N/A
A mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.N/A
OpenText Exstream
Score 9.0 out of 10
N/A
OpenText Exstream (formerly HP Exstream) is a multichannel customer communication management solution that helps companies tailor customer communications through web, email, print and mobile channels.N/A
Pricing
CM Mobile Service CloudOpenText Exstream
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CM Mobile Service CloudOpenText Exstream
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
CM Mobile Service CloudOpenText Exstream
Best Alternatives
CM Mobile Service CloudOpenText Exstream
Small Businesses
Front
Front
Score 9.1 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Enterprises
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
Quadient Inspire
Quadient Inspire
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CM Mobile Service CloudOpenText Exstream
Likelihood to Recommend
-
(0 ratings)
9.0
(4 ratings)
In-Person Training
-
(0 ratings)
5.0
(1 ratings)
Online Training
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
CM Mobile Service CloudOpenText Exstream
Likelihood to Recommend
CM.com
No answers on this topic
OpenText
It's really helpful in all sort of ccm requirements special it handles high volume ccm requirements very smoothly and error free. Improvements in quality of product with new versions is remarkable.
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Pros
CM.com
No answers on this topic
OpenText
  • Document creation
  • layouts
  • Document distribution
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Cons
CM.com
No answers on this topic
OpenText
  • Vernacular document generation
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Alternatives Considered
CM.com
No answers on this topic
OpenText
Exstream is more stable compare to all ccm available in market, it's reasearch and r&d team make really good progress to improve product quality.
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Return on Investment
CM.com
No answers on this topic
OpenText
  • increased customer and employee satisfaction
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ScreenShots