CCM at Work
November 11, 2021

CCM at Work

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OpenText Exstream (formerly HP Exstream)

OpenText Exstream is used for customer communication and document generation for customers' insurance contracts and related email, documents.
  • Secure Document Generaration
  • Customer Communication
  • Fast Batch processing
  • On demand API based document retrial and re-printing
  • Vernacular document generation
  • customer communication
  • document generation in AFP format
  • secure contract generation and communication
  • flexible terms and conditions approval and versioning
Design flexibility, customer communication and lesser cost of ownership.

Do you think OpenText Exstream delivers good value for the price?

Yes

Are you happy with OpenText Exstream's feature set?

Yes

Did OpenText Exstream live up to sales and marketing promises?

No

Did implementation of OpenText Exstream go as expected?

Yes

Would you buy OpenText Exstream again?

Yes

Well suited for a comprehensive customer communication tool. Cost of maintenance and pay per use model could be more appropriate going forward.