CoConstruct vs. IBM Maximo Real Estate and Facilities

Having the ability to completely manage a project from start to finish with one app is super helpful. The time reporting feature (when it works correctly) is a nice added bonus as it allows employees to switch from one task to another on the same project or to another project and task with ease, aiding in the accounting process of the total project. This was helpful for running analytics to see where we were spending too much time on certain tasks, thus allowing us to assess any training needs.

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It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.

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• The integration of all aspects needed to run a remodeling company efficiently: project scheduling and management, financial planning and customer service. Since it’s an all-in-one suite and cloud-based, it enables our team to keep track of all our projects in real-time. Communication breakdown is the last thing we want, so being on the same page is not only desirable but makes for the best possible relationship with our clients.
• Product education - We like how CoConstruct helps new users and get them to start using the tool right away. The dashboard resource materials are incredibly useful. We don’t have to spend a lot of time training new hires on the system and onboarding new clients.

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• Diverse categories of requests available
• Ability to be as descriptive as possible without character limit
• Ease of mass resource assignment for tasks
• Ease of mass maintenance task/request printing work orders
• Clean site layout that is easy to navigate

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• Internal Communication - CoConstruct lacks the ability to tag-team members for internal communication using @mentions or any other means. This has been crippling for us and forced us to use alternative software for communicating among our team members.
• Pipeline Management - CoConstruct's lead-tracking system feels clunky and hard to navigate and doesn't provide a pipeline view that's easy to navigate. We have moved our Pipeline Management outside of CoConstruct to make it easier for our sales team to track leads.
• CRM - CoConstruct doesn't offer anything for customer follow-up after projects are completed. This, in addition to the lack of an effective pipeline system, has led to our decision to use Hubspot as our CRM. Moving projects into CoConstruct for Design and back our after Production.

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• In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
• It can be a bit slow when processing requests, pulling up maps.
• Trigia holds a lot of information, which is good but it could be easier to get to at times.

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I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.

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In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.

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TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.

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The support staff is brilliant; they don't operate on Australian time, so you can't just dial up support when you need it. The response times are quick, and the staff is knowledgeable. They are also well versed in most of the differences between buildings in the US and the building in Australasia. Despite their funny accents and strange use of the English language, we get by just fine!

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The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.

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Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.

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Products like Procore and PlanGrid are geared towards projects with huge projects teams, multiple stakeholders and dozens of subcontractors. CoConstruct can be used for projects big and small (value) and also with small project teams or large projects teams. For small partial renovation or addition projects CoConstruct is a good more cost effective option.

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Much faster web based program with more category options and ease of mass batch printing.

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TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.

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• It made time recording much easier and much more reliable
• With its GPS feature, we would be able to track when an employee left a job to help ensure accurate time recording
• Having the ability to give the homeowners their own custom home building app to watch the progress helped to put us ahead of the game in the industry
• Running job cost reports as easily as CoConstruct allows helped to curb some of our administrative fees

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• It's a positive and works well with the business.
• It doesn't "stand out" from competitors but has great potential if updates were establisthed.
• The pros outweigh the cons when using Tririga.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info