Coda vs. Spike

My organization considers Coda for a variety of business and organizational projects. Using Coda, my organization keeps a lot of data and different types of data in one place. The user interface of Coda is very fluid and easy to use. My organization has benefitted from using the efficient and effective operational functionality of Coda.

Incentivized

Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.

Incentivized

• Flexibility. It's easy to get started on a small scale, but add more complex organization strategies as needed.
• Integrations. It's simple to ingest data from sources like Zapier for time-saving automations.
• Useful components. View table data across different formats like cards or custom detail views.

Incentivized

• There is an uniform experience because it consolidates email accounts.
• Spike's chat-like interface is its main selling feature.
• Files may be easily shared by connecting to cloud services.

Incentivized

• It takes getting used to in terms of how the formulas per column is implemented, in contrast to how we build tables in Excel. For organization/team purchase, it would be worth considering having a training for the core team of users. Right now, we do a lot of self-learning.
• Inability to email charts or image without these objects being hosted on a third party. The community has been great in providing workarounds but it would be much more convenient to be able to have such ability natively.
• APAC Support. I'm based in Malaysia, due to timezone differences, even with a livechat implemented, the support for each step and conversation takes up to 24 hours per response. Having some hours covered in our timezone would greatly improve customer support experience.

Incentivized

• I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
• The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
• Email Signature in HTML is still not taught as the capability, which I'd love to see.

Incentivized

Coda is definitely something that has been proven to drive positive impact in our organization. We have many divisions that can benefit from this that we have yet to explore. It would definitely be worth renewing.

Incentivized

Coda can seem either really useful or really useless. The extremes of both ends is driven by what our own understanding of what we want to implement. If we lack this understanding, it will be easy to misunderstand Coda's usability especially in the wrong context.

Incentivized

So far in the past year, we haven't had situations that Coda has gone down for us which is great.

Incentivized

We haven't done any integrations - the initial part of our experience we found that for docs with complex formulas, the page tends to load slowly but in recent months, Coda has improved and optimized the loading times in general and we generally don't find any problems in terms of speed anymore.

Incentivized

Mainly due to timezone differences. I think Coda's support in general is well implemented and executed. They know their stuff and are helpful. But since I'm not in the same timezone, solution rates are slower for me, and that's not something I prefer. I work in customer service, too, and more often than not, time is important. Shortening the solution time would be a much greater experience.

Incentivized

I'm relatively inexperienced but this experience is meaningful. It would have been nice to have some guidance from Coda so that we understood more on Coda's purpose and potential.

Incentivized

While all of the products listed have great features and platforms, there was always one thing missing from them that I would need to get from another application. Coda was the first one we used that really combined some of the best parts of those products and allowed us to use it in one place. I also appreciate the flexibility of creating your own framework and workflow, unlike in other tools where you have to follow how they capture data and organize projects.

Incentivized

The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite

Incentivized

I think scalability is definitely good here since it's based on number of doc makers. Implementation into each dept becomes simpler. That being said, due to the nature of our work, we find it easier that we have a "super user" and then a team of other doc makers. This would make the doc creation and management more efficient.

Incentivized

• Increased insight for all stakeholders involved--both in terms of overview and details
• Better grip on issues and escalations--reduced friction, confusion, and higher clarity on status, next actions, and ownership.
• Reduced time required by those who need to maintain all information. Record (a detail) once and use multiple times.

Incentivized

• However, the app is too tiny to accurately quantify its return on investment (ROI).
• Multiple times, I've gotten to zero emails in my inbox.
• It was easy to communicate without exchanging long texts.

Incentivized