Cofense Triage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cofense Triage
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
Cofense Triage accelerates phishing qualification, investigation, and response by automating standard responses to suspicious emails to make analysts more efficient and driving out actionable intelligence, and providing incident response playbook.N/A
Pricing
Cofense Triage
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Cofense Triage
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Cofense Triage
Considered Both Products
Cofense Triage
Chose Cofense Triage
Cofense UI is easy to use and is very understandable. There are other factors which Cofense is better than KnowBe4 with.
Chose Cofense Triage
Cofense is easier to use and is at least 6-12 months ahead in functionality.
Chose Cofense Triage
Triage is more relevant, as real threats are identified there
Chose Cofense Triage
Triage is an excellent solution for analysing and triaging emails. It has a set of rules which can be used to rate the risk of meaages, these rules are updated on a daily basis to keep up with known IOCs of attackers. The support from Cofense is also excellent and reaching out …
Chose Cofense Triage
Cofense Triage is the product that has been used in the organization for almost 3 years now the overall performance triage shows is always good and never disappointing with every new release of the version they come up with the features which customers tell them as feedback or …
Chose Cofense Triage
This product provided a value where we had a gap.
Chose Cofense Triage
The main purpose we [chose] Cofense Triage [is to] secure our environment from phishing emails. The phrasing of reported emails is accurate. It has abundant information about reported emails.
Chose Cofense Triage
The sandbox integration here allowed for more advanced threats to be identified without the worry of accidental data loss.
Chose Cofense Triage
Cofense Triage has a much better GUI and rate of understanding the mails when reported by the user. The overall setup with other Cofense products gives an excellent opportunity to complete the email security suite of the organization. The info and intel provided within Cofense …
Chose Cofense Triage
The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did …
Top Pros
Top Cons
Features
Cofense Triage
Incident Response Platforms
Comparison of Incident Response Platforms features of Product A and Product B
Cofense Triage
7.0
35 Ratings
19% below category average
Integration with Other Security Systems6.734 Ratings
Attack Chain Visualization6.627 Ratings
Centralized Dashboard8.035 Ratings
Live Response for Rapid Remediation6.931 Ratings
Best Alternatives
Cofense Triage
Small Businesses
ThreatDown, powered by Malwarebytes
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Score 8.7 out of 10
Medium-sized Companies
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
Hoxhunt
Hoxhunt
Score 9.3 out of 10
All AlternativesView all alternatives
User Ratings
Cofense Triage
Likelihood to Recommend
8.1
(38 ratings)
Likelihood to Renew
10.0
(1 ratings)
Usability
10.0
(1 ratings)
Availability
10.0
(1 ratings)
Performance
10.0
(1 ratings)
In-Person Training
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
Configurability
10.0
(1 ratings)
Product Scalability
10.0
(1 ratings)
Vendor post-sale
10.0
(1 ratings)
Vendor pre-sale
10.0
(1 ratings)
User Testimonials
Cofense Triage
Likelihood to Recommend
Cofense
The tool is very helpful in improving Phishing detection capabilities as it streamlines the process of analyzing user reports a lot. Besides it has a built-in mechanism of rating reporters(end-users) based on their historical performance. Downside - tool requires continuous resource investment to deliver best result. Tool is not helping too much in improving user-education, because automated response process is not immediate and is prone to errors
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Pros
Cofense
  • Separating links and attachments contained in the email, and checking to see if they are known malicious.
  • Clustering like emails to save time when responding.
  • Providing risks scores with each cluster to give an estimate on which clusters should be addressed first.
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Cons
Cofense
  • There are too many interdependent pieces which you have to acquire separately.
  • I think Cofense has a lot of capabilities and usefulness, but I think it's too a la carte.
  • We own Cofense and PhishMe currently and there are some gaping holes that require additional licensing to close.
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Likelihood to Renew
Cofense
Cofense is stable and provides easy to use solution to aid the investigation of emails as well as managing simulated phishing campaigns.
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Usability
Cofense
The interface is easy and intuitive.
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Reliability and Availability
Cofense
We've experienced zero downtime.
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Performance
Cofense
No slowness seen.
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In-Person Training
Cofense
Training was through, relevant and easy to follow.
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Alternatives Considered
Cofense
The other product had a lot of fails on the auto-processing and did not integrate well with our current environment. One issue had to do with the way it sends the submissions to its processing engine—our email gateway configuration would have blocked this traffic. I also did not like the user interface.
Read full review
Scalability
Cofense
We've experienced zero downtime
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Return on Investment
Cofense
  • Due to the integration potential, large amounts of time are saved on a daily basis.
  • Incident response time has dropped due to the increased information available by having access to phishing emails directly.
  • Staff are able to effectively learn how multiple tools in our environment are used by mastering Triage. This has decreased training time greatly and increased the effectiveness of each associate.
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ScreenShots

Cofense Triage Screenshots

Screenshot of Triage DashboardScreenshot of Triage Dashboard Cluster DetailsScreenshot of Triage Cluster DetailsScreenshot of Triage Cluster Malicious AttachmentScreenshot of Triage Cluster HeadersScreenshot of Triage Reporter Details