TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Coinbase Wallet

    Score8.7 out of 10
    N/ACoinbase Wallet is presented as an easy and secure crypto wallet with support for over 500 tokens, secure storage (biometric authentication, cloud backup, etc.) and available without a Coinbase account.N/A

    Lookback

    Score7.6 out of 10
    N/ALookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto.N/A
    Pricing
    Coinbase WalletLookback
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Coinbase WalletLookback
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
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    Best Alternatives
    Coinbase WalletLookback
    Small Businesses
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    Medium-sized Companies
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    Dovetail
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Optimal
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Coinbase WalletLookback
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Coinbase WalletLookback
    Likelihood to Recommend
    Coinbase
    If front party donot agree to pay or receive payment on our desired payment gateways because to limited accessiblity on their side then we are accepting crpyto payment also. Coinbase wallets help us to reveice and send crypto access when needed and also privides the storage features. Coinbase gives full access to our funds through then coinbase wallet app and coinbase.com
    Incentivized
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    Lookback
    Best suited to conduct remote interviews that are moderated and facilitated by the interviewer/researcher.
    Not the best if you want to do it unmoderated, there are much more sophisticated tools out there. Unfortunately, for a design research team that does both these kids of research, it can be hard to get budgets to get two softwares and hence the Unmoderated Feature can seem super undercooked and doesn’t really do the job.
    Otherwise it’s a great tool
    Incentivized
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    Pros
    Coinbase
    • 2FA enable secure transaction.
    • Easy to buy and sell.
    • Supports various NFTs, Stablecoins and DEX.
    • Simple and easy to use.
    Incentivized
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    Lookback
    • Organization of user interviews
    • Sharing of interviews across the team
    • Creating highlights of insights
    Incentivized
    Read full review
    Cons
    Coinbase
    • Bitcoin storage is missing.
    • Hosted wallet.
    • Frequently decline that fund deposit through card.
    Incentivized
    Read full review
    Lookback
    • Unmoderated interviews is still under cooked as a feature
    • The process of how participants have to download an app to start an interview is a large friction point for us
    Incentivized
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    Usability
    Coinbase
    No answers on this topic
    Lookback
    Once you understand how the interface works, it works great, but there is a learning curve
    Incentivized
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    Alternatives Considered
    Coinbase
    No answers on this topic
    Lookback
    Zoom was way more expensive and it o is designed to other things apart from just running qualitative interviews. It also requires a different kind of approval and different approval processes to go through when trying to get it simply for qualitative research purposes.
    Lookback records, scribes, helps observe and provides a sentiment check as well in the price that it does
    Incentivized
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    Return on Investment
    Coinbase
    • Ultimate payment solution of our organization.
    • Coinbase is self-custody type of Crypto wallet so there is little change to get recovered their loss assets.
    Incentivized
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    Lookback
    • It allows us to understand our customers’ problems in a very team compatible way.
    Incentivized
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