iTop vs. Trellix Change Control

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iTop
Score 9.6 out of 10
N/A
Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.
$0
per year
McAfee Change Control
Score 8.0 out of 10
N/A
Trellix Change Control (formerly McAfee, or Solidcore S3 Control) delivers continuous, enterprise-wide detection of authorized changes as they occur. It blocks unauthorized changes to critical system files, directories, and configurations while streamlining the implementation of new policies and compliance measures.N/A
Pricing
iTopTrellix Change Control
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iTopMcAfee Change Control
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
iTopTrellix Change Control
Features
iTopTrellix Change Control
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
iTop
9.6
2 Ratings
15% above category average
Trellix Change Control
-
Ratings
Organize and prioritize service tickets9.62 Ratings00 Ratings
Expert directory9.62 Ratings00 Ratings
Service restoration9.62 Ratings00 Ratings
Self-service tools9.62 Ratings00 Ratings
Subscription-based notifications9.62 Ratings00 Ratings
ITSM collaboration and documentation9.62 Ratings00 Ratings
ITSM reports and dashboards9.62 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
iTop
9.0
2 Ratings
9% above category average
Trellix Change Control
-
Ratings
Configuration mangement9.12 Ratings00 Ratings
Asset management dashboard8.72 Ratings00 Ratings
Policy and contract enforcement9.12 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
iTop
10.0
2 Ratings
15% above category average
Trellix Change Control
-
Ratings
Change requests repository10.02 Ratings00 Ratings
Change calendar10.02 Ratings00 Ratings
Service-level management10.02 Ratings00 Ratings
Best Alternatives
iTopTrellix Change Control
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
Enterprises
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
Score 9.3 out of 10
Polarion ALM
Polarion ALM
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
iTopTrellix Change Control
Likelihood to Recommend
9.6
(2 ratings)
8.0
(1 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
iTopTrellix Change Control
Likelihood to Recommend
Combodo
It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.
Read full review
Trellix (Musarubra US LLC)
It gives more power to IT to track security breaches. Alerts make the job easier by ensuring that a constant overwatch is not needed. Gives a security boost with respect to adding policies as to what changes are allowed and what is not allowed especially when it comes to registry keys which is very crucial.
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Pros
Combodo
  • Open source
  • Issue Tracking
  • Integrations
Read full review
Trellix (Musarubra US LLC)
  • Track Content Change
  • Change Alerts
  • Easy to get started with
Read full review
Cons
Combodo
  • CSV import tools for any data.
  • Data synchronization.
  • Graphical impact analysis.
Read full review
Trellix (Musarubra US LLC)
  • Support on MacOS
  • Overhaul intrusion detection
  • Can work on interactive UI
Read full review
Likelihood to Renew
Combodo
No answers on this topic
Trellix (Musarubra US LLC)
The easy tool it is, performance which is smooth, not much expertise needed, change alerts are great and the policies can be flexibly changed.
Read full review
Usability
Combodo
No answers on this topic
Trellix (Musarubra US LLC)
Easy peasy and smooth. I don't have to worry about extensive memory consumption because it does not need much and yet provides pretty fast and smooth experience .
Read full review
Support Rating
Combodo
No answers on this topic
Trellix (Musarubra US LLC)
Never really needed for a support, but they do look to have good support parameters.
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Alternatives Considered
Combodo
You can not beat [Combodo iTop] community edition in terms of features. It is a great piece of software that has its place for any company that needs to get a helpdesk up and a budget is a big concern.
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Trellix (Musarubra US LLC)
It is an easy tool to use that makes a huge difference, easy setup, and does not consume much memory. The performance is smooth which is difficult to see in all the other similar tools. Its real-time and continuous updates on changes when changes are made while keeping options to update the policies to change files gives users a lot of options to be happy with.
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Return on Investment
Combodo
  • Has tickets that report requests and bugs .
  • Has documentation that covers official extensions.
  • Customizable CMDB.
  • Guidelines.
Read full review
Trellix (Musarubra US LLC)
  • Feels more secure
  • More power to IT to track breaches
  • More control over company policies
Read full review
ScreenShots

iTop Screenshots

Screenshot of Impact analysisScreenshot of Designer data modelScreenshot of Designer lifcycleScreenshot of LoginscreenScreenshot of Screenshot of Themes