Combodo iTop vs. Red Hat Ansible Automation Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Combodo iTop
Score 9.7 out of 10
N/A
Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.
$0
per month
Ansible
Score 8.9 out of 10
N/A
The Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments and configuration of systems and devices. It can be used in a CI/CD process to provision the target environment and to then deploy the application on it.
$5,000
per year
Pricing
Combodo iTopRed Hat Ansible Automation Platform
Editions & Modules
No answers on this topic
Basic Tower
5,000
per year
Enterprise Tower
10,000
per year
Premium Tower
14,000
per year
Offerings
Pricing Offerings
Combodo iTopAnsible
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Combodo iTopRed Hat Ansible Automation Platform
Top Pros
Top Cons
Features
Combodo iTopRed Hat Ansible Automation Platform
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Combodo iTop
9.7
3 Ratings
17% above category average
Red Hat Ansible Automation Platform
-
Ratings
Organize and prioritize service tickets9.73 Ratings00 Ratings
Expert directory9.73 Ratings00 Ratings
Service restoration9.73 Ratings00 Ratings
Self-service tools9.73 Ratings00 Ratings
Subscription-based notifications9.73 Ratings00 Ratings
ITSM collaboration and documentation9.73 Ratings00 Ratings
ITSM reports and dashboards9.73 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
Combodo iTop
9.3
3 Ratings
12% above category average
Red Hat Ansible Automation Platform
-
Ratings
Configuration mangement9.43 Ratings00 Ratings
Asset management dashboard9.13 Ratings00 Ratings
Policy and contract enforcement9.43 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
Combodo iTop
10.0
3 Ratings
17% above category average
Red Hat Ansible Automation Platform
-
Ratings
Change requests repository10.03 Ratings00 Ratings
Change calendar10.03 Ratings00 Ratings
Service-level management10.03 Ratings00 Ratings
Best Alternatives
Combodo iTopRed Hat Ansible Automation Platform
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
Enterprises
Ivanti Neurons for ITSM
Ivanti Neurons for ITSM
Score 9.2 out of 10
HashiCorp Terraform
HashiCorp Terraform
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Combodo iTopRed Hat Ansible Automation Platform
Likelihood to Recommend
9.7
(3 ratings)
9.0
(63 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(2 ratings)
Usability
-
(0 ratings)
7.3
(1 ratings)
Performance
-
(0 ratings)
8.7
(5 ratings)
Support Rating
-
(0 ratings)
7.3
(3 ratings)
Implementation Rating
-
(0 ratings)
8.2
(1 ratings)
Ease of integration
-
(0 ratings)
8.6
(5 ratings)
User Testimonials
Combodo iTopRed Hat Ansible Automation Platform
Likelihood to Recommend
Combodo
It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.
Read full review
Red Hat
The thing I mentioned earlier where we're constantly dealing with federal regulations or new agents that they want us to install and deploy and just getting those out in a consistent manner in a canned installation via Playbook is ideal
Read full review
Pros
Combodo
  • Open source
  • Issue Tracking
  • Integrations
Read full review
Red Hat
  • Makes it easy to create and share automation in one central hub.
  • Ansible content collections give me the ability to reuse code, making it rapid to carry out complex IT processes.
  • Event-driven automation allows me to reduce manual tasks: it is rapid to know which action to take and respond automatically by receiving events from external apps automatically.
Read full review
Cons
Combodo
  • CSV import tools for any data.
  • Data synchronization.
  • Graphical impact analysis.
Read full review
Red Hat
  • Workflows should have more flexible paths than just success or failure.
  • The upgrade process can be challenging with differences in security and environment.
  • There is an opportunity to add CICD functionality into the tool.
  • For development, it would be nice to have the option of editing a repo directly from AAP to allow quick tests/reruns. Then, allow it to push the updates back or create a new branch/PR in GitHub.
  • The RBAC is good but could use improvements. One example would be an option that allows admins to assume the access of another user to validate it works as expected.
Read full review
Likelihood to Renew
Combodo
No answers on this topic
Red Hat
We are deploying Ansible at all levels of the organization
Read full review
Usability
Combodo
No answers on this topic
Red Hat
the yaml is easy to write and most people can be taught to write basic playbooks in a few weeks
Read full review
Performance
Combodo
No answers on this topic
Red Hat
Great in almost every way compared to any other configuration management software. The only thing I wish for is python3 support. Other than that, YAML is much improved compared to the Ruby of Chef. The agentless nature is incredibly convenient for managing systems quickly, and if a member of your term has no terminal experience whatsoever they can still use the UI.
Read full review
Support Rating
Combodo
No answers on this topic
Red Hat
There is a lot of good documentation that Ansible and Red Hat provide which should help get someone started with making Ansible useful. But once you get to more complicated scenarios, you will benefit from learning from others. I have not used Red Hat support for work with Ansible, but many of the online resources are helpful.
Read full review
Implementation Rating
Combodo
No answers on this topic
Red Hat
I spoke on this topic today!
Read full review
Alternatives Considered
Combodo
It's magnificent for its intuitiveness with workflow management. Terrific for its greatness for network discovery. Excellent with asset tracking.
Read full review
Red Hat
AAP doesn't truly stack up against any of the products mentioned except for Aria Automation. But, it is extensible and open and has a lower cost to entry.
Read full review
Return on Investment
Combodo
  • We have been able to immediately see better handling of change Requests
  • We are able to see incidents more clearly
  • Integrations with existing stack brought quicker time to production
Read full review
Red Hat
  • Red Hat Ansible Automation Platform offers automation and ML tools that allow me to automate complex IT tasks.
  • Through automation analytics, it is seamless to gain full visibility into automation performance allowing me to make informed decisions.
  • Red Hat Ansible Automation Platform allows me to move rapidly from insights to action.
  • Creating and sharing automation content in one place unify a team in one place hence enhancing real-time collaboration.
Read full review
ScreenShots