iTop vs. Tripwire Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iTop
Score 9.6 out of 10
N/A
Combodo is an editor of ITSM open source solutions headquartered in France. In addition to advising and assisting companies in ITIL to improve their services and better control their information system, they offer iTop, their flagship open source ITSM software solution.
$0
per year
Tripwire Enterprise
Score 8.7 out of 10
N/A
Tripwire Enterprise, from Tripwire in Portland, Oregon, is an intrusion detection/prevention system. Tripewire is a HelpSystems brand since the early 2022 acquisition.N/A
Pricing
iTopTripwire Enterprise
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
iTopTripwire Enterprise
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
iTopTripwire Enterprise
Features
iTopTripwire Enterprise
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
iTop
9.6
2 Ratings
16% above category average
Tripwire Enterprise
-
Ratings
Organize and prioritize service tickets9.62 Ratings00 Ratings
Expert directory9.62 Ratings00 Ratings
Service restoration9.62 Ratings00 Ratings
Self-service tools9.62 Ratings00 Ratings
Subscription-based notifications9.62 Ratings00 Ratings
ITSM collaboration and documentation9.62 Ratings00 Ratings
ITSM reports and dashboards9.62 Ratings00 Ratings
ITSM asset management
Comparison of ITSM asset management features of Product A and Product B
iTop
9.0
2 Ratings
9% above category average
Tripwire Enterprise
-
Ratings
Configuration mangement9.12 Ratings00 Ratings
Asset management dashboard8.72 Ratings00 Ratings
Policy and contract enforcement9.12 Ratings00 Ratings
Change management
Comparison of Change management features of Product A and Product B
iTop
10.0
2 Ratings
16% above category average
Tripwire Enterprise
-
Ratings
Change requests repository10.02 Ratings00 Ratings
Change calendar10.02 Ratings00 Ratings
Service-level management10.02 Ratings00 Ratings
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iTopTripwire Enterprise
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Score 9.1 out of 10
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User Ratings
iTopTripwire Enterprise
Likelihood to Recommend
9.6
(2 ratings)
10.0
(1 ratings)
User Testimonials
iTopTripwire Enterprise
Likelihood to Recommend
Combodo
It is always at the heart of operational activities for the service center strives to establish a single repository shared by all teams that allow you to define offerings that can fit each customer. Has satellites that have the capacity to synchronize central control with [the] remote customer to provide them with solutions linked with your operations.
Read full review
Fortra
Tripwire Enterprise is great for hosting/data center environments and it greatly helps where console screenshots and reporting fill a lot of our client internal audit needs for security and change control.
Read full review
Pros
Combodo
  • Open source
  • Issue Tracking
  • Integrations
Read full review
Fortra
  • It allows us to track development changes for engineer accountability.
  • Tripwire Enterprise also allows us to monitor changes/updates being done to our systems in our hosting centers.
  • We use the software to track user access and critical system changes.
Read full review
Cons
Combodo
  • CSV import tools for any data.
  • Data synchronization.
  • Graphical impact analysis.
Read full review
Fortra
  • In previous versions the management console was a little hard to navigate in some respects.
  • I'm sure this has changed over time but we hope the reporting system has gotten more granular.
  • I really don't have to many cons for this product, I recommend it for every company I work for!
Read full review
Alternatives Considered
Combodo
You can not beat [Combodo iTop] community edition in terms of features. It is a great piece of software that has its place for any company that needs to get a helpdesk up and a budget is a big concern.
Read full review
Fortra
Honestly, I haven't used other products to do what Tripwire does, it's always my first recommendation.
Read full review
Return on Investment
Combodo
  • Has tickets that report requests and bugs .
  • Has documentation that covers official extensions.
  • Customizable CMDB.
  • Guidelines.
Read full review
Fortra
  • Tripwire has been a positive business impact for us because of its trusted name. Our customers require software like Tripwire because they know their data and security concerns are in good hands when it's deployed.
  • The ROI for Tripwire is also a positive for our business because of the time and man power saved in due diligence and reporting for our clients' internal auditing.
Read full review
ScreenShots

iTop Screenshots

Screenshot of Impact analysisScreenshot of Designer data modelScreenshot of Designer lifcycleScreenshot of LoginscreenScreenshot of Screenshot of Themes