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Comcast Business SmartOffice vs. Universal Connectivity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Comcast Business SmartOffice

    Score8.3 out of 10
    N/AComcast Business SmartOffice products include a video surveillance solution (Comcast Video Monitoring) as well as the WiFi Pro guest hotspot and wifi analytics solution.N/A

    Universal Connectivity

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.N/A
    Pricing
    Comcast Business SmartOfficeUniversal Connectivity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Comcast Business SmartOfficeUniversal Connectivity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Best Alternatives
    Comcast Business SmartOfficeUniversal Connectivity
    Small Businesses
    No answers on this topic
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Comcast Business SmartOfficeUniversal Connectivity
    Likelihood to Recommend
    8.3
    (3 ratings)
    9.1
    (2 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Comcast Business SmartOfficeUniversal Connectivity
    Likelihood to Recommend
    Comcast Business
    It is well suited for small, medium, or even large business environments. For private or end-to-end services, Comcast Business SmartOffice services offer great applications and services to suit any need. As a larger business nonprofit education environment, Comcast has offered reliable and affordable services. Whether with wireless (wifi) or smart intelligent video monitoring services, Comcast Business SmartOffice has been great.
    Incentivized
    Read full review
    Universal Connectivity
    Universal Connectivity didn't mind that we are a small company--they helped us get where we needed to be with our communication system, and I appreciate that.
    Read full review
    Pros
    Comcast Business
    • Secure monitoring.
    • General ease of connection.
    • Customer support.
    Incentivized
    Read full review
    Universal Connectivity
    • Communications with the Universal Connectivity team are well communicated and presented in a non-technical way, making it so much easier to understand.
    • The solutions offered are comprehensive and complete.
    Read full review
    Cons
    Comcast Business
    • Would be nice if there was a more robust firewall option.
    Incentivized
    Read full review
    Universal Connectivity
    • I wish I could use them at home!
    Read full review
    Likelihood to Renew
    Comcast Business
    It's a great and reliable product for any size business. While the billing and support can be increased and better, the overall product is fantastic and can be leveraged to gain for any company size. services are somewhat affordable and are reliable to anyone that needs them. Comcast Business SmartOffice is great.
    Incentivized
    Read full review
    Universal Connectivity
    No answers on this topic
    Alternatives Considered
    Comcast Business
    The ease of use is pretty remarkable when it comes to using this product. I have used other security monitoring systems in the past but Comcast Business SmartOffice is pretty unique with its ease of use. I recommend it to anyone and think it has less buffering speed than other systems in the past I have used.
    Incentivized
    Read full review
    Universal Connectivity
    No answers on this topic
    Return on Investment
    Comcast Business
    • ROI was great. No additional equipment needed to provide WiFi.
    • Bandwidth cost is great.
    Incentivized
    Read full review
    Universal Connectivity
    • The ROI has allowed us to stay in business during this COVID crisis. We are all working remotely and communications with each of our team members and our clients is mission critical. The Universal Connectivity team had maximum positive impact on our ROI.
    Read full review
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