Comm100 vs. FlowUp

Comm100

2 Reviews and Ratings

FlowUp

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Comm100	Score8.2 out of 10	N/A	Comm100 is a global provider of omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. The Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. The…	$39 per month per user
FlowUp	Score6.1 out of 10	N/A	FlowUp is a Follow-up Automation software that gives users automated follow-ups to design a workflow to reach leads at their most preferred communication channel. FlowUp aims to strengthen follow-up with multiple channel outreach with Calls, SMS, MMS, Ringless Voicemails, Surveys, Press 1 campaigns. It gives campaigns an edge with its Inbound strategy to stay connected with leads even while offline. It also helps keep all the needed platforms around with a Zero-coding CRM…	N/A

Pricing

Comm100

FlowUp

Booking: $14
per month per user
AI Copilot: $29
per month per user
Live Chat Startup: $39
per month per agent
Ticketing & Messaging: $59
per month per user
Live Chat Plus: $69
per month per agent
AI Insights: $100
per month
Live Chat Ultra: Contact Sales
per month per user
AI Agent: Contact Sales

No answers on this topic

Pricing Offerings
Comm100	FlowUp
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

No setup fee

$300 Per use

—

There will be Extra charges for Buy numbers. Numbers charges will be $5/per month for local Number and $10/per month for Toll-Free Number

Best Alternatives
	Comm100	FlowUp
Small Businesses	Olark Score10 out of 10	Simplify360 Score7.8 out of 10
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Customer.io Score9.1 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	SAP Service Cloud Score8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Comm100	FlowUp
Likelihood to Recommend	8.2 (2 ratings)	10.0 (3 ratings)
Likelihood to Renew	8.2 (1 ratings)	- (0 ratings)
Usability	9.1 (2 ratings)	- (0 ratings)
Support Rating	7.3 (1 ratings)	- (0 ratings)

User Testimonials
	Comm100	FlowUp
Likelihood to Recommend	Comm100 Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Flowup FlowUp is a well-suited tool for follow-up and marketing automation and it's worth giving a trial. This tool facilitates ease to engage with leads and customers more effectively and efficiently. Jignesh Vikram Project Manager Read full review
Pros	Comm100 We have a live chat icon on the website, so users can easily contact us for instant support. Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support. Allan Wade Associate Sales Manager Read full review	Flowup FlowUp presents planning schemes to make sales and communications during jobs such as software development or to create contract plans after completion much easier than they would be without it, by offering direct communication methods for sending announcements, proposals, or simply interacting privately. Incentivized Jeniriana Rodriguez Web Designer / Content Management Specialist Read full review
Cons	Comm100 Salesforce integration is good, but is a touch buggy, and is tough to diagnose. If you know anything about computers, the training Comm100 provides is remedial. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Flowup I haven't encountered any stumbling block while using FlowUp as it does what it's designed to achieve. Jignesh Vikram Project Manager Read full review
Usability	Comm100 Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Flowup No answers on this topic
Support Rating	Comm100 Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Flowup No answers on this topic
Alternatives Considered	Comm100 After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does. Rob Rasmussen Sr. Manager, Web & Visual Design Read full review	Flowup It's very outstanding for real-time sales reporting. Excellent with lead management. Efficient with email management. Customization of the dashboard. Incentivized deanna white Warehouse Manager Read full review
Return on Investment	Comm100 Our download-to-purchase cycle increased by around 3% after applying the live chat system. Allan Wade Associate Sales Manager Read full review	Flowup There has been a big increase in the company's profit rate in the last quarter, and all thanks to the fact that we have started implementing Flowup for our commercial strategies, the reason for this being to be able to further expand our possibilities to reach potential clientele and other managers in the team. Incentivized Jeniriana Rodriguez Web Designer / Content Management Specialist Read full review
ScreenShots	Comm100 Screenshots	FlowUp Screenshots