Comm100 vs. IBM watsonx Code Assistant Portfolio

Comm100 has been great for getting customers to specific pieces of content (drivers, downloads, collateral, use cases, etc.) while the customer reaches out. The ability to share specific links in the chat window and have a preview appear is especially neat

I would recommend for understanding your Mainframe components not for the GenAI piece involved from just my experience. The explanations were not up to the quality we wanted but its deterministic side provided a lot of value for different members of my team. The visuals would be great. I am not sure where it currently stands

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We have a live chat icon on the website, so users can easily contact us for instant support.
• Previously, we had to use email as the main contact channel. By using live chat, we found the conversation rate improved a lot, as customers are happier to get instant support.

• It can automatically revamp specific parts of the COBOL code and very useful when we want to maintain the existing codebase but improve its structure. I can highlight a block of COBOL code and use Watsonx Assistant to suggest ways to simplify and optimize it.
• Legacy codes, mostly written in COBOL, are cryptic and difficult to understand. Watsonx Assistant analyzes the code and provides insights into its functionalities and dependencies. A great help when working on older applications where understanding the codebase is crucial.
• A step-by-step approach to modernize our applications slowly and steadily, so that we can control the process better. I don't have to change everything at once. Instead, I can focus on specific COBOL modules and automatically convert them to Java.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Salesforce integration is good, but is a touch buggy, and is tough to diagnose.
• If you know anything about computers, the training Comm100 provides is remedial.

• IDE integration is not always optimal
• I wish it could it could generate the code of an entire WEB site based on user specifications
• I with there was a functionality to generate code based on design documents such as Sequence Diagrams, Database Architecture etc.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Super easy to use if you know anything about computers. Comm100 has done a good job of putting together functionality and easy of use for all levels.

Customer support seems pretty good — though we haven't had many issues, our experience with getting them to troubleshoot our Salesforce integration was really the only frustrating part. We had to repeat ourselves a bunch, and the issue never really went away. We just ignored it and moved beyond

After a lot of research, Comm100 was our first choice. No other platform seemed as robust or provided us with as much room for growth as Comm100 did/does.

Security is very important in the mainframe world. At Watsonx, we work in the trusted Z environment, which has strong security rules, stricter than those of other cloud-based solutions. My domain is primarily mainframe modernization and Watsonx Code Assistant for Z is specifically used to understand and work with COBOL, the language used majorly in mainframe environments, not any general-purpose language that used in various platforms. It understands the nuances of COBOL and Assembler specific to the Z environment, something crucial for my work.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Our download-to-purchase cycle increased by around 3% after applying the live chat system.

• While manual review and adjustments are still needed, it's a 50-70% reduction in manual coding. Think about it - a project estimated to take a year is done in 4-6 months.
• We've been able to introduce new features and improvements more quickly by updating our technology faster. One relevant example is we recently released an important update to our main product 45 days earlier than planned.
• It has been a smart move and it's really paid off for our company. We've cut down a lot of time we used to spend doing things manually. We now spend our resources more wisely, work faster and finish projects sooner and as a result, we've reduced our development costs by 25%.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info