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CommCare vs. IBM Case Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CommCare
Score 10.0 out of 10
N/A
CommCare is a digital platform for frontline work, presented as an evidence-based platform for enabling Frontline Workers, that empowers organizations to build their own digital solutions, and to better deliver services, manage clients, and collect data. Built from the ground up to support the complexities and idiosyncrasies of frontline work, CommCare can meet frontline use cases in any setting (including offline) at any scale, from pilot to nationwide…
$120
per month 1 Project space, Unlimited form submissions, Unlimited data storage
IBM Case Manager
Score 10.0 out of 10
N/A
IBM Case Manager is a case management product that allows customers to resolve complex cases by providing persistent access to information, workflow, tasks, and analytics.N/A
Pricing
CommCareIBM Case Manager
Editions & Modules
Standard
$120
per month 50 users included
Pro
$600
per month 250 users included
Advanced
$1200
per month 500 users included
Enterprise
starting at $4000
per month
No answers on this topic
Offerings
Pricing Offerings
CommCareIBM Case Manager
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscount available for annual pricing.—
More Pricing Information
Community Pulse
CommCareIBM Case Manager
Best Alternatives
CommCareIBM Case Manager
Small Businesses
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Medium-sized Companies
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Score 7.0 out of 10
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Enterprises
Infor Human Resources
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User Ratings
CommCareIBM Case Manager
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
CommCareIBM Case Manager
Likelihood to Recommend
Dimagi
No answers on this topic
IBM
It's well suited for complex applications in health, banking industries, legal departments that deal with repeatable complex business problems and it allows/provide those authority to case workers to resolve these issues. And I feel IBM Case Manager might not be suitable for organization who deal with less complex problems that can be easily resolved by other business process products.
Verified User
Anonymous
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Pros
Dimagi
No answers on this topic
IBM
  • IBM Case Manager provide case builder to build customer solution that create your case types, workflows, relevant document types that connect with cases, and capability of authorizing people to access through different roles.
  • IBM Case Manager provides lot extensive case REST API which allows applications to integrate with IBM Case Manager and Content Engine.
  • IBM Case Manager comes with one of the admin client tool which is very easy for an administrator to manage the solution deployments.
Verified User
Anonymous
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Cons
Dimagi
No answers on this topic
IBM
  • Integration with IBM BPM.
  • Integration with Cloud
Verified User
Anonymous
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Alternatives Considered
Dimagi
No answers on this topic
IBM
IBM Case manager suites comes with bunch of underlying products, 1. Content Platform Engine, 2. IBM Content Navigator which provide rich user interface and room for customization's, 3. IBM Case Manager admin client, Case builder 4. Extensive Case Manager Rest API 5. User friendly configuration tool for configuring case manager environment and many more. And we feel this is one of the leading product that provides shared service platform.
Verified User
Anonymous
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Return on Investment
Dimagi
No answers on this topic
IBM
  • We have been seeing organizations who implemented ICM had faster processing of their transactions.
  • We have been seeing organizations who implemented ICM found improved customer service
Verified User
Anonymous
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ScreenShots

CommCare Screenshots

Screenshot of the form builder used to build multiple question types and multimedia support.Screenshot of the app to onboard a workforce and collect data offline anywhere, even in remote areas with no connectivity.Screenshot of CommCare's mobile case management.Screenshot of a customized role-based workflow with stages and processes.Screenshot of decision support with multimedia guidance and referrals.Screenshot of data filtering, bulk editing, and deduplication tools.